What is an Industrial Panel PC?

An Industrial Panel PC is a robust computing device designed for industrial environments, featuring a touchscreen display integrated with a computer. These systems are built to withstand harsh conditions including dust, moisture, temperature extremes, and vibration, while providing reliable operation for factory automation, control systems, and HMI applications.

What makes a Panel PC 'industrial grade'?

Industrial grade Panel PCs feature rugged construction with IP65/IP66 front panel protection, extended temperature operation, shock and vibration resistance, fanless cooling for reliability, wide voltage input tolerance, and long product lifecycles designed for 24/7 operation in challenging environments.

What is the difference between a Panel PC and an HMI?

While both provide operator interface functionality, a Panel PC is a full-featured computer running a standard operating system (Windows, Linux) that can host any software application. An HMI is typically a simpler device with an embedded operating system designed specifically for machine/process control with limited functionality beyond its control software.

What mounting options are available for Panel PCs?

Panel PCs typically offer multiple mounting options including panel mount (cutout installation in cabinets/enclosures), VESA mount (standard bracket mounting to walls or arms), and sometimes desktop stands. Some specialized models may offer additional mounting options for specific industries.

What operating systems are supported on industrial Panel PCs?

Most industrial Panel PCs support Windows 10 IoT Enterprise, Windows 11 Pro, and various Linux distributions like Ubuntu. The specific OS support depends on the hardware configuration, with some models offering pre-installed options or being compatible with multiple operating systems.

What are the key features of the ARC Series Panel PCs?

ARC Series Panel PCs feature multiple display sizes (10.1" to 21.5"), fanless Intel processors, multi-touch PCAP screens, rugged design for vibration and shock protection, IP65 front panel protection, wide voltage input range (9-36VDC), multiple I/O ports (USB, COM, LAN), and a service window for easy maintenance access.

What is the purpose of the 'service window' feature on ARC Series Panel PCs?

The service window provides easy access to internal components like memory modules and storage drives, allowing for maintenance and upgrades without complete disassembly of the unit. This feature reduces downtime during service operations in industrial environments.

What networking capabilities are available in the ARC-1033 Panel PC?

The ARC-1033 typically offers dual Intel Gigabit Ethernet ports providing network redundancy or separate network connectivity, essential for industrial environments requiring reliable communication. It may also support wireless networking options via Mini PCIe expansion, including Wi-Fi, Bluetooth, or cellular connectivity depending on the configuration.

What are the differences between ARC-10W33 and ARC-10W37 models?

The ARC-10W33 features an Intel Celeron N3350 processor with dual LAN ports, while the ARC-10W37 comes with an Intel Processor N97 and offers similar connectivity but with different performance characteristics. Both have 10.1" displays, but may vary in their I/O configurations and specific use cases.

What is the purpose of the 'service window' feature on ARC Series Panel PCs?

The service window provides easy access to internal components like memory modules and storage drives, allowing for maintenance and upgrades without complete disassembly of the unit. This feature reduces downtime during service operations in industrial environments.

What is IP65/IP66 protection and why is it important?

IP65/IP66 protection ratings indicate dust-tight (6) protection and resistance to water jets (5/6). This is essential for industrial Panel PCs that may be exposed to harsh factory environments with dust, splashes, or washdown procedures, ensuring reliable operation and longevity in challenging conditions.

Why are fanless designs important in industrial Panel PCs?

Fanless designs eliminate moving parts that could fail, prevent dust and contaminant ingress through ventilation openings, reduce maintenance requirements, increase reliability in high-vibration environments, and allow sealed enclosures for protection against harsh industrial conditions.

What is PCAP multi-touch technology?

PCAP (Projected Capacitive) multi-touch technology allows multiple simultaneous touch points on the screen, enabling intuitive gestures like pinch-to-zoom. It offers better optical clarity than resistive touchscreens, with a durable glass surface resistant to scratches, though it requires bare finger or special stylus operation.

What is a watchdog timer and why is it important?

A watchdog timer is a hardware-based timer that triggers a system reset if the software becomes unresponsive. This is crucial for industrial systems requiring high reliability and 24/7 operation, as it automatically recovers from software crashes or freezes without human intervention.

What does wide voltage input range mean for Panel PCs?

A wide voltage input range (typically 9-36VDC) allows Panel PCs to operate reliably in industrial environments with fluctuating power conditions. This provides flexibility in power source options and protection against voltage spikes and drops common in factory settings.

What is TPM and why is it included in industrial Panel PCs?

TPM (Trusted Platform Module) is a security chip that provides hardware-based encryption capabilities and secure storage for authentication credentials. In industrial settings, it helps protect sensitive data, secure communication channels, and ensure the integrity of control systems against unauthorized access.

How are Panel PCs typically mounted in industrial environments?

Panel PCs are typically installed using panel mount (where the unit is fitted into a cutout in a control cabinet with mounting clips or screws), VESA mount (attached to arms or wall mounts using standardized mounting patterns), or sometimes with custom mounting solutions for specific applications.

What cutout dimensions are needed for panel mounting?

Cutout dimensions vary by model and screen size. It's essential to refer to the specific Panel PC's installation guide for precise measurements. Most manufacturers provide detailed dimensional drawings showing the exact cutout size and mounting hole positions required.

What environmental conditions should be considered when installing Panel PCs?

Consider operating temperature range, humidity levels, exposure to dust or liquids, vibration/shock conditions, available power supply stability, electromagnetic interference sources, and ambient light conditions that might affect screen visibility when installing Panel PCs.

Do Panel PCs require additional cooling?

Most industrial Panel PCs are designed with fanless cooling systems that dissipate heat through the chassis. While they typically don't require additional cooling, it's important to ensure adequate air circulation around the unit and to avoid installing them in locations that exceed their specified operating temperature range.

What power supply requirements should be considered for Panel PCs?

Consider voltage requirements (typically 9-36VDC), current/power consumption specifications, power supply stability, surge protection needs, and whether battery backup or uninterruptible power supply (UPS) is necessary for critical applications to prevent data loss during power interruptions.

What should I do if the touchscreen becomes unresponsive?

First, try restarting the Panel PC. If the issue persists, check if the touch driver is installed and functioning properly, verify the touchscreen cable connection, ensure the operating environment is within specifications (especially for capacitive screens in high humidity), and check for physical damage to the screen surface.

How can I resolve overheating issues with fanless Panel PCs?

To address overheating: ensure the Panel PC is installed with adequate clearance for passive cooling, check that the ambient temperature is within specified operating range, clean dust buildup on cooling fins/chassis, verify that CPU-intensive applications aren't causing excessive load, and consider adding external cooling to the enclosure if necessary.

What causes Panel PCs to restart unexpectedly?

Unexpected restarts can be caused by unstable power supply, overheating, hardware failures, software issues, or watchdog timer activations due to system hangs. Check power stability, environmental conditions, system logs for error messages, and consider disabling the watchdog timer temporarily for diagnostic purposes.

How can I improve the visibility of the Panel PC screen in bright environments?

To improve visibility in bright environments, adjust the screen brightness to maximum, install an anti-glare shield or hood, position the Panel PC to avoid direct light sources, consider a higher-brightness model (500+ cd/m²) for new installations, or apply an anti-reflective film designed for industrial displays.

What should I do if Windows fails to boot on my Panel PC?

If Windows fails to boot, try booting in Safe Mode, use System Restore to revert to a working state, run startup repair from recovery options, check for hardware issues (particularly storage drives), verify BIOS/UEFI settings are correct, or restore from a system image backup if available.

ARC-1033

*Price on request. Contact us for a quote.

Manufacturer: Avalue

10.4” XGA LCD with 5-wire resistive touch
Intel® Celeron® Processor N3350
1 x 204-pin DDR3L SODIMM socket, supports up to 8GB DDR3L 1600MTs SDRAM
2LAN, 2COM, 4USB3
Available expansion for audio, USB, COM, HDMI, MPCIe, GPIO, CAN bus
Rugged design for vibration & shock protection
Fanless operation from -10 ~ 50°C (N3350/N4200), -20 ~ 60°C (E3950)
Wide range DC power input from +9 ~ 36Vdc
Service window, easy to install memory module
IP65 compliant front panel, IP41 rear box
TPM2.0 (optional)

Product Description

The Avalue ARC-1033 is a 10.4" industrial touch panel PC with an Intel® Celeron® Processor N3350. It features a 5-wire resistive touch screen, fanless design, dual Gigabit LAN, multiple USB and COM ports, and HDMI support. The panel is IP65 front and IP41 rear rated, suitable for rugged environments.

It supports wide voltage input and operates in temperatures from -10°C to 50°C.

Technical Specifications

System Information

Processor

Intel® Celeron® Processor N3350, 2M Cache, up to 2.40 GHz

System Memory

One 204-pin DDR3L SODIMM socket, supports up to 8GB DDR3L 1600Mhz SDRAM (non-ECC)

Watchdog Timer

H/W reset, 1sec. ~ 65535sec

H/W Status Monitor

Monitoring CPU & System Temperature and Voltage

TPM

TPM 2.0 (by default)

SBC

ARC-APL

CPU Cooler (Type)

Fanless Heatsink

Other

3 x Knockouts for antenna mounting

Panel

LCD Size

10.4" 4:3

Display Type

XGA

Resolution

1024x768

Pixel pitch

0.0685mm(H) x 0.2055mm(V)

Luminance

500 cd/m²

Contrast ratio

1200

Viewing angle

88 (U), 88 (D), 88 (L), 88 (R)

Response time

25 ms

Backlight

LED

Touch Type

5 wires resistive

Touch Light Transmission

80 %

Touch Controller

Onboard USB touch (PenMount)

Expansion

1 x mSATA support on the 1st mini PCIe slot, auto switch for mSATA or mini PCIe

1 x optional by IET module

Storage

1 x 2.5" Drive Bay (7mm HDD Restricted)

HDD/ SSD

1 x SATA3

Other Storage Device

1 x mSATA support on the 1st mini PCIe slot, auto switch for mSATA or mini PCIe

External And Internal I/O

USB Port

4 x USB3.0 (2 x double deck)

COM Port

1 x RS-232/422/485, selectable by BIOS, RS-485 supports auto flow, pin-9 selected by ring/+5V/+12V)

1 x RS-232

DIO

16-bit GPIO)

LAN Port

2 x RJ-45

Audio

Audio Codec

Realtek ALC888S

Speaker Output

2 x 2W

System Control

LED Indicator

HDD LED, power LED

Certifications

Certification Information

CE / FCC Class B

Ethernet

LAN Chipset

2 x Intel® I210IT for E3950

2 x Intel I211AT for N3350/N4200

Ethernet Interface

10/100/1000 Base-Tx GbE compatible

Power Requirement

DC Input

+9V ~ +36V

DC Input Connector

Lockable DC Jack

Optional for phoenix connector

Adapter

Input: 100 ~ 240Vac/ 50 ~ 60Hz

Output: 60W adapter (12V @ 5A adapter) AC-DC adapter

ACPI

Single power ATX support S0, S3, S4, S5 and ACPI 3.0 compliant

Software Support

OS Information

Win 10 / Linux

System Control

LED Indicator

HDD LED, power LED

Mechanical & Environmental

Operating Temperature

N3350/ N4200: -10°C ~ 50°C (-14°F ~ 122°F)

E3950: -20°C ~ 60°C (-4°F ~ 140°F)

Storage Temperature

-30°C ~ 70°C (-22°F ~ 158°F)

Operating Humidity

0% ~ 90% Relative humidity, non-condensing

Weight

2.3 Kg

Vibration Test

With SSD/mSATA : 3Grms, IEC 60068-2-64, random, 5 ~ 500Hz, 30 mins/axis

Shock Test

Operating with SSD/CFast/mSATA : MIL-STD-810G, method 516.6, procedure I, functional shock=20G

Drop Test

ISTA 2A, IEC-60068-2-32 Test:Ed

IP Rating

Front IP65

Rear IP41

Mounting Kit

Wall / Stand / VESA 75mm x 75mm, 100mm x 100mm

Panel Mount with mounting kits

Power Mode

AT/ATX (ATX is default setting)

System Fan

Fanless

Construction - Front

Silver aluminum

Construction - Rear

Black Die Casting

Dimension

259.6 x 195.8 x 46mm

Ordering Information

ARC-1033-335-A4R

10.4" 1024x768 Industrial Touch Panel PC, ErP Design (F1 Stepping CPU)

Intel Celeron SoC N3350 1.10GHz CPU/888S/4GDDR3L/2GLAN/2COM/4USB/SPK/9~36V input/12V Adapter

Optional IET Module list:

ACC-ARC-USB-01R

4 x USB 3.0 IET module ARC Series

ACC-ARC-AUDIO-01R

HDMI + 5.1 CH audio IET module for ARC Series

ACC-ARC-MPCIE-02R

HDMI + MPCIE w/SIM IET module for ARC Series

ACC-ARC-COM-01R

2 x Isolated RS-232 IET module for ARC Series

ACC-ARC-COM-02R

3 x RS-232 IET module for ARC Series

ACC-ARC-COM-03R

2 x RS-232 + USB IET module for ARC Series

ACC-ARC-COM-04R

2 x RS-232 + LAN IET module for ARC Series

ACC-ARC-GPIO-01R

12-bit GPIO + 2-pin CAN bus IET module for ARC Series

ACC-ARC-OBDII-01R

OBDII - CAN bus IET module for ARC Series (OBDII/EOBD for small vehicle)

ACC-ARC-OBDII-02R

OBDII - CAN bus IET module for ARC Series (J1939J1708 for large vehicle)

ACC-ARC-OBDII-03R

OBDII - CAN bus IET module for ARC Series (ISO15765-4 for special large vehicle)

What is ARC-1033?

The ARC-1033 is a panel pc / monitor / mobile manufactured by Avalue, designed specifically for industrial-panel-pc applications. The Avalue ARC-1033 is a 10.4" industrial touch panel PC with an Intel® Celeron® Processor N3350. It features a 5-wire resistive touch screen, fanless design, dual Gigabit LAN, multiple USB and COM ports, and HDMI support. The panel is IP65 front and IP41 rear rated, suitable for rugged environments. It supports wide voltage input and operates in temperatures from -10°C to 50°C.

Key Features & Benefits

10.4” XGA LCD with 5-wire resistive touch
Intel® Celeron® Processor N3350
1 x 204-pin DDR3L SODIMM socket, supports up to 8GB DDR3L 1600MTs SDRAM
2LAN, 2COM, 4USB3
Available expansion for audio, USB, COM, HDMI, MPCIe, GPIO, CAN bus
Rugged design for vibration & shock protection
Fanless operation from -10 ~ 50°C (N3350/N4200), -20 ~ 60°C (E3950)
Wide range DC power input from +9 ~ 36Vdc
Service window, easy to install memory module
IP65 compliant front panel, IP41 rear box
TPM2.0 (optional)

Applications & Use Cases

The ARC-1033 is ideal for various industrial automation applications:

Harsh industrial environments requiring dust and water protection
Rugged industrial applications with high durability requirements
Dust-sensitive environments and silent operation requirements
DC-powered industrial installations and mobile applications
Extreme temperature environments and outdoor installations
High-performance computing and data processing tasks
Networked industrial systems and data communication
Interactive control interfaces and operator panels

Frequently Asked Questions

The wide temperature operation (typically -10°C to 50°C or wider) allows ARC Series Panel PCs to function reliably in diverse industrial environments including non-climate-controlled factories, outdoor installations, cold storage facilities, and hot manufacturing areas. This extended temperature tolerance eliminates the need for additional cooling or heating systems, simplifying installation and reducing overall system costs.

Product Features

Product Description

Technical Specifications

System Information

Processor

System Memory

Watchdog Timer

H/W Status Monitor

TPM

SBC

CPU Cooler (Type)

Other

Panel

LCD Size

Display Type

Resolution

Pixel pitch

Luminance

Contrast ratio

Viewing angle

Response time

Backlight

Touch Type

Touch Light Transmission

Touch Controller

Expansion

Expansion

Storage

Storage

HDD/ SSD

Other Storage Device

External And Internal I/O

USB Port

COM Port

DIO

LAN Port

Audio

Audio Codec

Speaker Output

System Control

LED Indicator

Certifications

Certification Information

Ethernet

LAN Chipset

Ethernet Interface

Power Requirement

DC Input

DC Input Connector

Adapter

ACPI

Software Support

OS Information

System Control

LED Indicator

Mechanical & Environmental

Operating Temperature

Storage Temperature

Operating Humidity

Weight

Vibration Test

Shock Test

Drop Test

IP Rating

Mounting Kit

Power Mode

System Fan

Construction - Front

Construction - Rear

Dimension

Ordering Information

Ordering Information

What is ARC-1033?

Key Features & Benefits

Applications & Use Cases

Frequently Asked Questions