What is an Industrial Panel PC?

An Industrial Panel PC is a robust computing device designed for industrial environments, featuring a touchscreen display integrated with a computer. These systems are built to withstand harsh conditions including dust, moisture, temperature extremes, and vibration, while providing reliable operation for factory automation, control systems, and HMI applications.

What makes a Panel PC 'industrial grade'?

Industrial grade Panel PCs feature rugged construction with IP65/IP66 front panel protection, extended temperature operation, shock and vibration resistance, fanless cooling for reliability, wide voltage input tolerance, and long product lifecycles designed for 24/7 operation in challenging environments.

What is the difference between a Panel PC and an HMI?

While both provide operator interface functionality, a Panel PC is a full-featured computer running a standard operating system (Windows, Linux) that can host any software application. An HMI is typically a simpler device with an embedded operating system designed specifically for machine/process control with limited functionality beyond its control software.

What mounting options are available for Panel PCs?

Panel PCs typically offer multiple mounting options including panel mount (cutout installation in cabinets/enclosures), VESA mount (standard bracket mounting to walls or arms), and sometimes desktop stands. Some specialized models may offer additional mounting options for specific industries.

What operating systems are supported on industrial Panel PCs?

Most industrial Panel PCs support Windows 10 IoT Enterprise, Windows 11 Pro, and various Linux distributions like Ubuntu. The specific OS support depends on the hardware configuration, with some models offering pre-installed options or being compatible with multiple operating systems.

What is IP65/IP66 protection and why is it important?

IP65/IP66 protection ratings indicate dust-tight (6) protection and resistance to water jets (5/6). This is essential for industrial Panel PCs that may be exposed to harsh factory environments with dust, splashes, or washdown procedures, ensuring reliable operation and longevity in challenging conditions.

Why are fanless designs important in industrial Panel PCs?

Fanless designs eliminate moving parts that could fail, prevent dust and contaminant ingress through ventilation openings, reduce maintenance requirements, increase reliability in high-vibration environments, and allow sealed enclosures for protection against harsh industrial conditions.

What is PCAP multi-touch technology?

PCAP (Projected Capacitive) multi-touch technology allows multiple simultaneous touch points on the screen, enabling intuitive gestures like pinch-to-zoom. It offers better optical clarity than resistive touchscreens, with a durable glass surface resistant to scratches, though it requires bare finger or special stylus operation.

What is a watchdog timer and why is it important?

A watchdog timer is a hardware-based timer that triggers a system reset if the software becomes unresponsive. This is crucial for industrial systems requiring high reliability and 24/7 operation, as it automatically recovers from software crashes or freezes without human intervention.

What does wide voltage input range mean for Panel PCs?

A wide voltage input range (typically 9-36VDC) allows Panel PCs to operate reliably in industrial environments with fluctuating power conditions. This provides flexibility in power source options and protection against voltage spikes and drops common in factory settings.

What is TPM and why is it included in industrial Panel PCs?

TPM (Trusted Platform Module) is a security chip that provides hardware-based encryption capabilities and secure storage for authentication credentials. In industrial settings, it helps protect sensitive data, secure communication channels, and ensure the integrity of control systems against unauthorized access.

How are Panel PCs typically mounted in industrial environments?

Panel PCs are typically installed using panel mount (where the unit is fitted into a cutout in a control cabinet with mounting clips or screws), VESA mount (attached to arms or wall mounts using standardized mounting patterns), or sometimes with custom mounting solutions for specific applications.

What cutout dimensions are needed for panel mounting?

Cutout dimensions vary by model and screen size. It's essential to refer to the specific Panel PC's installation guide for precise measurements. Most manufacturers provide detailed dimensional drawings showing the exact cutout size and mounting hole positions required.

What environmental conditions should be considered when installing Panel PCs?

Consider operating temperature range, humidity levels, exposure to dust or liquids, vibration/shock conditions, available power supply stability, electromagnetic interference sources, and ambient light conditions that might affect screen visibility when installing Panel PCs.

Do Panel PCs require additional cooling?

Most industrial Panel PCs are designed with fanless cooling systems that dissipate heat through the chassis. While they typically don't require additional cooling, it's important to ensure adequate air circulation around the unit and to avoid installing them in locations that exceed their specified operating temperature range.

What power supply requirements should be considered for Panel PCs?

Consider voltage requirements (typically 9-36VDC), current/power consumption specifications, power supply stability, surge protection needs, and whether battery backup or uninterruptible power supply (UPS) is necessary for critical applications to prevent data loss during power interruptions.

What should I do if the touchscreen becomes unresponsive?

First, try restarting the Panel PC. If the issue persists, check if the touch driver is installed and functioning properly, verify the touchscreen cable connection, ensure the operating environment is within specifications (especially for capacitive screens in high humidity), and check for physical damage to the screen surface.

How can I resolve overheating issues with fanless Panel PCs?

To address overheating: ensure the Panel PC is installed with adequate clearance for passive cooling, check that the ambient temperature is within specified operating range, clean dust buildup on cooling fins/chassis, verify that CPU-intensive applications aren't causing excessive load, and consider adding external cooling to the enclosure if necessary.

What causes Panel PCs to restart unexpectedly?

Unexpected restarts can be caused by unstable power supply, overheating, hardware failures, software issues, or watchdog timer activations due to system hangs. Check power stability, environmental conditions, system logs for error messages, and consider disabling the watchdog timer temporarily for diagnostic purposes.

How can I improve the visibility of the Panel PC screen in bright environments?

To improve visibility in bright environments, adjust the screen brightness to maximum, install an anti-glare shield or hood, position the Panel PC to avoid direct light sources, consider a higher-brightness model (500+ cd/m²) for new installations, or apply an anti-reflective film designed for industrial displays.

What should I do if Windows fails to boot on my Panel PC?

If Windows fails to boot, try booting in Safe Mode, use System Restore to revert to a working state, run startup repair from recovery options, check for hardware issues (particularly storage drives), verify BIOS/UEFI settings are correct, or restore from a system image backup if available.

What are the key features of the ARC-10W33 Panel PC?

The ARC-10W33 features a 10.1" WXGA display with PCAP multi-touch, Intel Celeron N3350/J3455 processor, 8GB DDR3L memory support, dual LAN, multiple I/O options, rugged design for vibration and shock protection, fanless operation from -10°C to 50°C, wide voltage input (9-36VDC), IP65 front panel protection, and a convenient service window for maintenance access.

What display specifications does the ARC-10W33 offer?

The ARC-10W33 features a 10.1" WXGA (1280x800) display with LED backlight, 350 cd/m² brightness, 800:1 contrast ratio, 85° viewing angles in all directions, and PCAP multi-touch technology supporting up to 10 touch points with 88% light transmission for excellent clarity and responsiveness.

What connectivity options are available on the ARC-10W33?

The ARC-10W33 offers comprehensive connectivity with 4 USB 3.0 ports, 2 COM ports (including one RS-232/422/485), dual Intel Gigabit LAN, audio output with 2x2W speakers, a SIM card slot for optional cellular connectivity, expansion capabilities via Mini PCIe, and various optional I/O modules available through the 80-pin IET interface.

What are the mounting options for the ARC-10W33?

The ARC-10W33 supports multiple mounting configurations including panel mount with included mounting kits for control cabinets and enclosures, VESA 75mm x 75mm and 100mm x 100mm patterns for arm or wall mounting, and optional stand mounting for desktop use. This versatility makes it suitable for diverse industrial installation requirements.

What expansion capabilities does the ARC-10W33 offer?

The ARC-10W33 provides extensive expansion options through its Mini PCIe slot (which also supports mSATA), 80-pin IET interface for various optional modules, and 2.5" drive bay. Optional expansion modules include USB 3.0 kits, HDMI with audio, COM ports, GPIO with CAN bus, and specialized vehicle interfaces like OBDII for automotive applications.

ARC-10W33

*Price on request. Contact us for a quote.

Manufacturer: Avalue

10.1” WXGA LCD with PCAP Multi-Touch
Onboard Intel® Celeron® N3350/J3455 SoC BGA Processor
1 x 204-pin DDR3L SODIMM Socket, Supports Up to 8GB DDR3L 1600MTs SDRAM
Rich I/Os, 2 LAN, 2 COM, 4 USB, SIM Card Slot, Swappable Drive Bay, Speaker out for Flexible Expansion Modules
1 x Mini PCIe Slot
Rugged Design for Vibration & Shock Protection
Cableless Design
Fanless Operation from -10 ~ 50°C
Wide Range DC Power Input from +9 ~ 36Vdc
Service Window, Easy to Install Memory Module
Front panel: IP65, Rear: IP41(except I/O)
TPM2.0 (optional)

Product Description

The Avalue ARC-10W33 is a rugged industrial panel PC designed for harsh environments. It features a 10.1" WXGA display, is fanless, and operates with low power consumption. It offers versatile connectivity options, including multiple I/O ports and supports various mounting solutions.

The ARC-10W33 is suitable for a range of industrial applications, providing reliable performance and durability in challenging conditions.

Technical Specifications

System Information

Processor

Intel® Celeron® Processor N3350/J3455

Intel® Celeron® Processor N3350, 2M Cache, up to 2.40 GHz

Intel® Celeron® Processor J3455, 2M Cache, up to 2.30 GHz

System Memory

One 204-pin DDR3L SODIMM Socket, Supports Up to 8GB DDR3L 1600Mhz SDRAM (Non-ECC)

Watchdog Timer

H/W Reset, 1sec. ~ 65535sec./1sec.step

H/W Status Monitor

Monitoring CPU & System Temperature and Voltage

CPU Cooler (Type)

Fanless Heatsink

SBC

ARC-APL

Other

3 x Knockouts for antenna mounting

Panel

LCD Size

10.1" 16:10

Display Type

WXGA

Resolution

1280x800

Pixel pitch

0.1695mm(H) x 0.1695mm(V)

Luminance

350 cd/m2

Contrast ratio

800

Viewing angle

85 (U), 85 (D), 85 (L), 85 (R)

Response time

25 ms

Backlight

LED

Touch Type

PCAP Multi-Touch support up to 10 points

Touch Light Transmission

88 %

Touch Controller

EETI

Expansion

1 x mSATA supports on the 1st Mini PCIe slot, Auto switch for mSATA or Mini PCIe

1 x 80-pin IET interface

Storage

1 x 2.5” Drive Bay(7mm HDD Restricted)

HDD/ SSD

1 x SATA3

Other Storage Device

1 x mSATA supports on the 1st Mini PCIe slot, Auto switch for mSATA or Mini PCIe

External And Internal I/O

USB Port

4 x USB3.0 (2 x Double deck)

COM Port

1 x RS-232/422/485, selectable by BIOS, RS-485 supports Auto Flow, Pin-9 selected by Ring/+5V/+12V)

1 x RS-232

DIO

16-bit GPIO

Expansion

1 x mSATA supports on the 1st Mini PCIe slot, Auto switch for mSATA or Mini PCIe

1 x Optional by IET module

System Control

LED Indicator

HDD LED, Power LED

Audio

Audio Codec

Realtek ALC888S

Speaker Output

2 x 2W

Certifications

Certification Information

CE / FCC Class B

Software Support

OS Information

Linux, Windows 10

Ethernet

LAN Chipset

2 x Intel I211AT for APL-M

Ethernet Interface

10/100/1000 Base-Tx GbE compatible

Power Requirement

DC Input

DC +9V ~ +36V, wide voltage single power input

TVS component for surge protection

Reverse current/voltage protection

DC Input Connector

Lockable DC Jack (Default)

Optional for phoenix connector

ACPI

Single power ATX Support S0, S3, S4, S5 and ACPI 3.0 Compliant

Power Mode

AT/ATX

Adapter

Input: 100 ~ 240Vac/ 50 ~ 60Hz

Output: 60W Adapter (12V @ 5A Adapter) AC-DC Adapter

Mechanical & Environmental

Operating Temperature

-10°C ~ 50°C (14°F ~ 122°F)

Storage Temperature

-20°C ~ 60°C (-4°F ~ 140°F)

Operating Humidity

40°C @ 95% Relative Humidity, Non-condensing

Dimension (W x L x H)

282.29 x 200.93 x 50.9mm

Weight

2.17Kgs

Vibration Test

With SSD/mSATA : 1.5Grms, IEC 60068-2-64, Random, 5 ~ 500Hz, 1hr/axis

Shock Test

Operating with SSD/CFast/mSATA : MIL-STD-810G, Method 516.6, Procedure I, functional shock=20G

IP Rating

Front Panel IP65

Back cover IP41

Mounting Kit

Wall / Stand / VESA 75mm x 75mm, 100mm x 100mm

Panel Mount with mounting kits

Power Requirement

DC +9V ~ +36V, wide voltage single power input

TVS component for surge protection

Reverse current/voltage protection

Power Mode

AT/ATX (ATX is default)

System Fan

Fanless

Construction - Front

Die Casting with Cover lens

Construction - Rear

Black Die Casting

Relative Humidity

40°C @ 95% Relative Humidity, Non-condensing

Drop Test

ISTA 2A, IEC-60068-2-32 Test:Ed

Ordering Information

ARC-10W33-33-B3-1R

Intel® Celeron® Processor N3350 1.10GHz F1-CPU/2GLAN/2COM/4USB/SPK/12V Adapter/PCAP

ARC-10W33-34-B3-1R

Intel® Celeron® Processor J3455 1.50GHz F1-CPU/2GLAN/2COM/4USB/SPK/12V Adapter/PCAP

ACC-ARC-USB-1R

4 x USB 3.0 Kit for ARC Series

ACC-ARC-AUDIO-1R

HDMI + 5.1 CH Audio Kit for ARC Series

ACC-ARC-MPCIE-1R

HDMI + MPCIE w/SIM Kit for ARC Series

ACC-ARC-COM-1R

2 x Isolated RS-232 Kit for ARC Series

ACC-ARC-COM-2R

3 x RS-232 Kit for ARC Series

ACC-ARC-COM-3R

2 x RS-232 + USB Kit for ARC Series

ACC-ARC-COM-4R

2 x RS-232 + LAN Kit for ARC Series

ACC-ARC-GPIO-1R

12-bit GPIO + 2-pin CAN Bus Kit for ARC Series

ACC-ARC-OBDII-1R

OBDII - CAN Bus Kit for ARC Series (OBDII/EOBD for Small Vehicle)

ACC-ARC-OBDII-2R

OBDII - CAN Bus Kit for ARC Series (J1939J1708 for Large Vehicle)

ACC-ARC-OBDII-3R

OBDII - CAN Bus Kit for ARC Series (ISO15765-4 for Special Large Vehicle)

What is ARC-10W33?

The ARC-10W33 is a panel pc / monitor / mobile manufactured by Avalue, designed specifically for industrial-panel-pc applications. The Avalue ARC-10W33 is a rugged industrial panel PC designed for harsh environments. It features a 10.1" WXGA display, is fanless, and operates with low power consumption. It offers versatile connectivity options, including multiple I/O ports and supports various mounting solutions. The ARC-10W33 is suitable for a range of industrial applications, providing reliable performance and durability in challenging conditions.

Key Features & Benefits

10.1” WXGA LCD with PCAP Multi-Touch
Onboard Intel® Celeron® N3350/J3455 SoC BGA Processor
1 x 204-pin DDR3L SODIMM Socket, Supports Up to 8GB DDR3L 1600MTs SDRAM
Rich I/Os, 2 LAN, 2 COM, 4 USB, SIM Card Slot, Swappable Drive Bay, Speaker out for Flexible Expansion Modules
1 x Mini PCIe Slot
Rugged Design for Vibration & Shock Protection
Cableless Design
Fanless Operation from -10 ~ 50°C
Wide Range DC Power Input from +9 ~ 36Vdc
Service Window, Easy to Install Memory Module
Front panel: IP65, Rear: IP41(except I/O)
TPM2.0 (optional)

Applications & Use Cases

The ARC-10W33 is ideal for various industrial automation applications:

Harsh industrial environments requiring dust and water protection
Rugged industrial applications with high durability requirements
Dust-sensitive environments and silent operation requirements
DC-powered industrial installations and mobile applications
High-performance computing and data processing tasks
Networked industrial systems and data communication
Interactive control interfaces and operator panels
Peripheral device connectivity and data transfer

Product Features

Product Description

Technical Specifications

System Information

Processor

System Memory

Watchdog Timer

H/W Status Monitor

CPU Cooler (Type)

SBC

Other

Panel

LCD Size

Display Type

Resolution

Pixel pitch

Luminance

Contrast ratio

Viewing angle

Response time

Backlight

Touch Type

Touch Light Transmission

Touch Controller

Expansion

Expansion

Storage

Storage

HDD/ SSD

Other Storage Device

External And Internal I/O

USB Port

COM Port

DIO

Expansion

System Control

LED Indicator

Audio

Audio Codec

Speaker Output

Certifications

Certification Information

Software Support

OS Information

Ethernet

LAN Chipset

Ethernet Interface

Power Requirement

DC Input

DC Input Connector

ACPI

Power Mode

Adapter

Mechanical & Environmental

Operating Temperature

Storage Temperature

Operating Humidity

Dimension (W x L x H)

Weight

Vibration Test

Shock Test

IP Rating

Mounting Kit

Power Requirement

Power Mode

System Fan

Construction - Front

Construction - Rear

Relative Humidity

Drop Test

Ordering Information

Ordering Information

What is ARC-10W33?

Key Features & Benefits

Applications & Use Cases

Frequently Asked Questions