What is an Industrial Panel PC?

An Industrial Panel PC is a robust computing device designed for industrial environments, featuring a touchscreen display integrated with a computer. These systems are built to withstand harsh conditions including dust, moisture, temperature extremes, and vibration, while providing reliable operation for factory automation, control systems, and HMI applications.

What makes a Panel PC 'industrial grade'?

Industrial grade Panel PCs feature rugged construction with IP65/IP66 front panel protection, extended temperature operation, shock and vibration resistance, fanless cooling for reliability, wide voltage input tolerance, and long product lifecycles designed for 24/7 operation in challenging environments.

What is the difference between a Panel PC and an HMI?

While both provide operator interface functionality, a Panel PC is a full-featured computer running a standard operating system (Windows, Linux) that can host any software application. An HMI is typically a simpler device with an embedded operating system designed specifically for machine/process control with limited functionality beyond its control software.

What mounting options are available for Panel PCs?

Panel PCs typically offer multiple mounting options including panel mount (cutout installation in cabinets/enclosures), VESA mount (standard bracket mounting to walls or arms), and sometimes desktop stands. Some specialized models may offer additional mounting options for specific industries.

What operating systems are supported on industrial Panel PCs?

Most industrial Panel PCs support Windows 10 IoT Enterprise, Windows 11 Pro, and various Linux distributions like Ubuntu. The specific OS support depends on the hardware configuration, with some models offering pre-installed options or being compatible with multiple operating systems.

What is IP65/IP66 protection and why is it important?

IP65/IP66 protection ratings indicate dust-tight (6) protection and resistance to water jets (5/6). This is essential for industrial Panel PCs that may be exposed to harsh factory environments with dust, splashes, or washdown procedures, ensuring reliable operation and longevity in challenging conditions.

Why are fanless designs important in industrial Panel PCs?

Fanless designs eliminate moving parts that could fail, prevent dust and contaminant ingress through ventilation openings, reduce maintenance requirements, increase reliability in high-vibration environments, and allow sealed enclosures for protection against harsh industrial conditions.

What is PCAP multi-touch technology?

PCAP (Projected Capacitive) multi-touch technology allows multiple simultaneous touch points on the screen, enabling intuitive gestures like pinch-to-zoom. It offers better optical clarity than resistive touchscreens, with a durable glass surface resistant to scratches, though it requires bare finger or special stylus operation.

What is a watchdog timer and why is it important?

A watchdog timer is a hardware-based timer that triggers a system reset if the software becomes unresponsive. This is crucial for industrial systems requiring high reliability and 24/7 operation, as it automatically recovers from software crashes or freezes without human intervention.

What does wide voltage input range mean for Panel PCs?

A wide voltage input range (typically 9-36VDC) allows Panel PCs to operate reliably in industrial environments with fluctuating power conditions. This provides flexibility in power source options and protection against voltage spikes and drops common in factory settings.

What is TPM and why is it included in industrial Panel PCs?

TPM (Trusted Platform Module) is a security chip that provides hardware-based encryption capabilities and secure storage for authentication credentials. In industrial settings, it helps protect sensitive data, secure communication channels, and ensure the integrity of control systems against unauthorized access.

How are Panel PCs typically mounted in industrial environments?

Panel PCs are typically installed using panel mount (where the unit is fitted into a cutout in a control cabinet with mounting clips or screws), VESA mount (attached to arms or wall mounts using standardized mounting patterns), or sometimes with custom mounting solutions for specific applications.

What cutout dimensions are needed for panel mounting?

Cutout dimensions vary by model and screen size. It's essential to refer to the specific Panel PC's installation guide for precise measurements. Most manufacturers provide detailed dimensional drawings showing the exact cutout size and mounting hole positions required.

What environmental conditions should be considered when installing Panel PCs?

Consider operating temperature range, humidity levels, exposure to dust or liquids, vibration/shock conditions, available power supply stability, electromagnetic interference sources, and ambient light conditions that might affect screen visibility when installing Panel PCs.

Do Panel PCs require additional cooling?

Most industrial Panel PCs are designed with fanless cooling systems that dissipate heat through the chassis. While they typically don't require additional cooling, it's important to ensure adequate air circulation around the unit and to avoid installing them in locations that exceed their specified operating temperature range.

What power supply requirements should be considered for Panel PCs?

Consider voltage requirements (typically 9-36VDC), current/power consumption specifications, power supply stability, surge protection needs, and whether battery backup or uninterruptible power supply (UPS) is necessary for critical applications to prevent data loss during power interruptions.

What should I do if the touchscreen becomes unresponsive?

First, try restarting the Panel PC. If the issue persists, check if the touch driver is installed and functioning properly, verify the touchscreen cable connection, ensure the operating environment is within specifications (especially for capacitive screens in high humidity), and check for physical damage to the screen surface.

How can I resolve overheating issues with fanless Panel PCs?

To address overheating: ensure the Panel PC is installed with adequate clearance for passive cooling, check that the ambient temperature is within specified operating range, clean dust buildup on cooling fins/chassis, verify that CPU-intensive applications aren't causing excessive load, and consider adding external cooling to the enclosure if necessary.

What causes Panel PCs to restart unexpectedly?

Unexpected restarts can be caused by unstable power supply, overheating, hardware failures, software issues, or watchdog timer activations due to system hangs. Check power stability, environmental conditions, system logs for error messages, and consider disabling the watchdog timer temporarily for diagnostic purposes.

How can I improve the visibility of the Panel PC screen in bright environments?

To improve visibility in bright environments, adjust the screen brightness to maximum, install an anti-glare shield or hood, position the Panel PC to avoid direct light sources, consider a higher-brightness model (500+ cd/m²) for new installations, or apply an anti-reflective film designed for industrial displays.

What should I do if Windows fails to boot on my Panel PC?

If Windows fails to boot, try booting in Safe Mode, use System Restore to revert to a working state, run startup repair from recovery options, check for hardware issues (particularly storage drives), verify BIOS/UEFI settings are correct, or restore from a system image backup if available.

What are the key features of the ARC-10W37 Panel PC?

The ARC-10W37 features a 10.1" WXGA display with PCAP multi-touch, Intel Processor N97 (Alder Lake-N), up to 16GB DDR5 memory, dual Gigabit LAN, multiple USB and COM ports, rugged design with IP65 front panel protection, fanless cooling, wide operating temperature range, and versatile mounting options for industrial deployment.

What performance advantages does the ARC-10W37 offer?

The ARC-10W37 delivers enhanced performance with its Intel Processor N97 (Alder Lake-N) architecture, which provides improved processing capabilities and power efficiency compared to previous generations. This processing power, combined with DDR5 memory support, makes it suitable for more demanding industrial applications while maintaining the compact 10.1" form factor.

Avalue · Panel PC / moniteur / mobile

ARC-10W37

Fiche technique

*Prix sur demande. Contactez-nous pour un devis.

Fabricant : Avalue

Points forts

10.1” WXGA LCD with PCAP multi-touch
Intel® Processor N97
1 x 262-pin DDR5 4800MHz SO-DIMM socket, supports up to 16GB max (non ECC only)
2 x LAN (2.5GbE), 2 x COM, 2 x USB3.2
1 x USB type C (w/ PD(20V/3A input), USB3.2(Gen2x1, 10Gbps, 5V/3A output), display function)
Available expansion for audio, USB, COM, HDMI, MPCIe, GPIO, CAN bus
2 x M.2 slots (Key-B 2242/3042/3052 with SIM slot1, Key-E 2230)
Wi-Fi / BT / 4G / 5G (by option)
Rugged design for vibration & shock protection
Fanless operation
Wide range DC power input +12 ~ 24Vdc
Service window for storage and memory module
IP65 compliant front panel, IP41 rear box
TPM2.0

Description du produit

The Avalue ARC-10W37 is a rugged 10.1" industrial touch panel PC featuring an Intel® Processor N97, fanless design, and projected capacitive multi-touch screen. It offers dual 2.5GbE LAN, multiple USB and COM ports, and wide voltage input.

The panel is IP65 front and IP41 rear rated for durability, with expansion options including audio, HDMI, MPCIe, GPIO, and CAN bus. It supports

Caractéristiques techniques

Processeur

Intel® Processor N97, 6M Cache, up to 3.6 GHz

Mémoire système

262-pin DDR5 4800MHz SO-DIMM socket, supports up to 16GB max (non ECC only)

Chien de garde (watchdog)

H/W reset, 1sec. ~ 65535sec

Surveillance de l'état matériel

CPU & system temperature monitoring and voltages monitoring

SBC

ARC-ADLN

Refroidisseur CPU (type)

Fanless heatsink

TPM

TPM 2.0 (by default)

Taille LCD

10.1", 16:10

Type d'écran

WXGA

Résolution

1280 x 800

Pas de pixel

0.1695mm(H) x 0.1695mm(V)

Luminance

400 cd/m²

Rapport de contraste

800

Angle de vision

85 (U), 85 (D), 85 (L), 85 (R)

Temps de réponse

25 ms

Rétroéclairage

LED

Type de dalle tactile

Projective Capacitive Multi-Touch up to 10 points

Transmission lumineuse de la dalle tactile

88 %

Contrôleur tactile

EETI

Extension

1 x M.2 (Key-B, 2242/3042/3052, SATAIII, USB3.2 Gen1x1(default, 5Gbp/s)) or PCIex1(via OEM BIOS request), USB2.0, SIM slot for LTE cards (*not support PCIex2 device)

1 x M.2 (Key-E, 2230, PCIex1, USB2.0)

1 x 80-pin IET interface

Stockage

1 x 2.5" Drive Bay (7mm HDD Restricted)

HDD/ SSD

1 x SATA3

Autre périphérique de stockage

1 x M.2 Key-B 2242/3042/3052 for M.2 SATAIII SSD

Port USB

2 x USB3.2 (1 x double deck, type A)

1 X USB type C (w/ PD(20V/3A input), USB3.2(Gen2x1, 10Gbps, 5V/3A output), display function

Port COM

1 x RS-232/422/485

1 x RS-232

DIO

12-bit GPIO + 2-pin CAN bus (by ARC-BYT DB-E)

Port LAN

2 x RJ-45

Extension

1 x M.2 (Key-B, 2242/3042/3052, SATAIII, USB3.2 Gen1x1(default, 5Gbp/s)) or PCIex1(via OEM BIOS request), USB2.0, SIM slot for LTE cards (*Not support PCIex2 device)

1 x M.2 (Key-E, 2230, PCIex1, USB2.0)

1 x 80-pin IET interface

Autre

3 x Knockouts for antenna mounting

Codec audio

Realtek ALC888S

Sortie haut-parleur

2 x 2W

Chipset LAN

1 x Intel® I211AT

1 x Intel® I219LM

Interface Ethernet

10/100/1000 Base-Tx GbE compatible

Informations de certification

CE / FCC Class B / VCCI

Informations sur l'OS

Win10 / Win11 / Linux

Entrée CC

+12V ~ +24V

Connecteur d'entrée DC

Lockable DC Jack (default)

Optional for phoenix connector

Adaptateur

Input: 100 ~ 240Vac/ 50 ~ 60Hz

Output: 72W adapter (19V @ 3.78A adapter) AC-DC adapter

ACPI

Single power ATX support S0, S3, S4, S5 and ACPI 3.0 compliant

Température de fonctionnement

0°C ~ 50°C (-14°F ~ 122°F)

Température de stockage

-20°C ~ 60°C (-4°F ~ 140°F)

Humidité en fonctionnement

40°C @ 95% Relative humidity, non-condensing

Dimensions (larg. x long. x haut.)

282.4 x 201 x 50.9mm

Poids

2.3 Kg

Test de vibrations

With SSD/mSATA : 1.5Grms, IEC 60068-2-64, Random, 5 ~ 500Hz, 1hr/axis

Test de chocs

Operating with SSD/CFast/mSATA : MIL-STD-810G, Method 516.6, Procedure I, functional shock=20G

Test de chute

ISTA 2A, IEC-60068-2-32 Test:Ed

Indice de protection

Front IP65

Rear IP41

Kit de montage

Wall / Stand / VESA 75mm x 75mm, 100mm x 100mm

Mode d'alimentation

AT/ATX (ATX is default setting)

Ventilateur système

Fanless

Construction - face avant

Die Casting with Cover lens

Construction - arrière

Black Die Casting

Informations de commande

ARC-10W37-N97-B1R

10.1" 1280x800 400nits Industrial Touch Panel PC Intel Processor N97 3.6GHz CPU/2GLAN/2COM/2USB3/USB typeC/SPK/12~24V input/72W Adapter

ACC-ARC-USB-1R

4 x USB 3.0 Kit for ARC Series

ACC-ARC-AUDIO-1R

HDMI + 5.1 CH Audio Kit for ARC Series

ACC-ARC-MPCIE-1R

HDMI + MPCIE w/SIM Kit for ARC Series

ACC-ARC-COM-1R

2 x Isolated RS-232 Kit for ARC Series

ACC-ARC-COM-2R

3 x RS-232 Kit for ARC Series

ACC-ARC-COM-3R

2 x RS-232 + USB Kit for ARC Series

ACC-ARC-COM-4R

2 x RS-232 + LAN Kit for ARC Series

ACC-ARC-GPIO-1R

12-bit GPIO + 2-pin CAN Bus Kit for ARC Series

ACC-ARC-OBDII-1R

OBDII - CAN Bus Kit for ARC Series (OBDII/EOBD for Small Vehicle)

ACC-ARC-OBDII-2R

OBDII - CAN Bus Kit for ARC Series (J1939J1708 for Large Vehicle)

ACC-ARC-OBDII-3R

OBDII - CAN Bus Kit for ARC Series (ISO15765-4 for Special Large Vehicle)

E1702031835R

USA Power Cord

E170203183DR

EU Power Cord

E170203183BR

Japan Power Cord

E170203183ER

UK Power Cord

E1702031800R

Australia Power Cord

Qu'est-ce que le ARC-10W37 ?

The ARC-10W37 is a panel pc / moniteur / mobile manufactured by Avalue, designed specifically for industrial-panel-pc applications. It features processeur of Fanless heatsink, écran of 10.1", 16:10 and réseau of CPU & system temperature monitoring and voltages monitoring. The Avalue ARC-10W37 is a rugged 10.1" industrial touch panel PC featuring an Intel® Processor N97, fanless design, and projected capacitive multi-touch screen. It offers dual 2.5GbE LAN, multiple USB and COM ports, and wide voltage input. The panel is IP65 front and IP41 rear rated for durability, with expansion options including audio, HDMI, MPCIe, GPIO, and CAN bus. It supports

Caractéristiques et avantages clés

10.1” WXGA LCD with PCAP multi-touch
Intel® Processor N97
1 x 262-pin DDR5 4800MHz SO-DIMM socket, supports up to 16GB max (non ECC only)
2 x LAN (2.5GbE), 2 x COM, 2 x USB3.2
1 x USB type C (w/ PD(20V/3A input), USB3.2(Gen2x1, 10Gbps, 5V/3A output), display function)
Available expansion for audio, USB, COM, HDMI, MPCIe, GPIO, CAN bus
2 x M.2 slots (Key-B 2242/3042/3052 with SIM slot1, Key-E 2230)
Wi-Fi / BT / 4G / 5G (by option)
Rugged design for vibration & shock protection
Fanless operation
Wide range DC power input +12 ~ 24Vdc
Service window for storage and memory module
IP65 compliant front panel, IP41 rear box
TPM2.0

Applications et cas d'usage

Le ARC-10W37 est idéal pour de nombreuses applications d'automatisation industrielle :

Harsh industrial environments requiring dust and water protection
Rugged industrial applications with high durability requirements
Dust-sensitive environments and silent operation requirements
DC-powered industrial installations and mobile applications
Wireless connectivity and remote monitoring applications
High-performance computing and data processing tasks
Networked industrial systems and data communication
Interactive control interfaces and operator panels

Questions fréquentes

The ARC-10W37's compact 10.1" form factor makes it ideal for installations with limited space, while still delivering robust computing capabilities. Its VESA mount compatibility, panel mount options, and comprehensive I/O ports allow for flexible installation in tight machine enclosures, small control panels, and space-constrained operator stations without compromising on functionality or performance.

The Intel Processor N97 (Alder Lake-N) in the ARC-10W37 represents a significant advancement over previous generation processors, offering improved performance with better power efficiency, enhanced graphics capabilities, DDR5 memory support for faster data processing, and architectural improvements that benefit multitasking industrial applications. This provides better responsiveness and capability within the same thermal envelope.

Despite its compact 10.1" size, the ARC-10W37's WXGA (1280x800) display provides clear visualization with good pixel density, excellent brightness for visibility in varied lighting conditions, PCAP multi-touch for intuitive interaction, wide viewing angles for visibility from different positions, and a 16:10 aspect ratio that provides more vertical space compared to widescreen formats, beneficial for many industrial control interfaces.

Points forts

Description du produit

Caractéristiques techniques

Informations système

Processeur

Mémoire système

Chien de garde (watchdog)

Surveillance de l'état matériel

SBC

Refroidisseur CPU (type)

TPM

Dalle

Taille LCD

Type d'écran

Résolution

Pas de pixel

Luminance

Rapport de contraste

Angle de vision

Temps de réponse

Rétroéclairage

Type de dalle tactile

Transmission lumineuse de la dalle tactile

Contrôleur tactile

Extension

Extension

Stockage

Stockage

HDD/ SSD

Autre périphérique de stockage

E/S externes et internes

Port USB

Port COM

DIO

Port LAN

Extension

Autre

Audio

Codec audio

Sortie haut-parleur

Ethernet

Chipset LAN

Interface Ethernet

Certifications

Informations de certification

Prise en charge logicielle

Informations sur l'OS

Alimentation requise

Entrée CC

Connecteur d'entrée DC

Adaptateur

ACPI

Mécanique et environnement

Température de fonctionnement

Température de stockage

Humidité en fonctionnement

Dimensions (larg. x long. x haut.)

Poids

Test de vibrations

Test de chocs

Test de chute

Indice de protection

Kit de montage

Mode d'alimentation

Ventilateur système

Construction - face avant

Construction - arrière

Informations de commande

Informations de commande

Qu'est-ce que le ARC-10W37 ?

Caractéristiques et avantages clés

Applications et cas d'usage

Questions fréquentes