What are the key features of the SID-21W04?

The SID-21W04 is a 21.5" Full-HD (1920x1080) TFT semi-industrial fanless panel PC with an Intel Celeron J3455, a DDR3L SO-DIMM (4GB, 8GB BOM option), 32GB eMMC, an M.2 B-Key for SSD/LTE, a true-flat PCAP 10-point multi-touch panel, Gigabit LAN, USB 3.0, RS-232/RS-485, HDMI, and an IP65 front in an aluminium/metal enclosure running Windows 10 or Ubuntu 20.04.

Which processor does the SID-21W04 use?

It uses the Intel Celeron J3455, a low-power Apollo Lake quad-core SoC enabling a fanless, cost-effective design with Intel HD Graphics 500.

How much memory and storage does the SID-21W04 have?

One 204-pin DDR3L SO-DIMM with 4GB standard (8GB BOM option), 32GB eMMC, a Micro-SD slot, and an M.2 B-Key for an SSD.

Can the SID-21W04 take an LTE or SSD module?

Yes, it has an M.2 Key-B (3042, SATA3 / USB 2.0) slot with a Micro-SIM slot, supporting an SSD or an LTE module.

What display and touch does the SID-21W04 offer?

A 21.5" 1920x1080 TFT panel with a high 3000:1 contrast ratio and a true-flat projected-capacitive 10-point multi-touch surface, with an IP65-rated front.

Is the SID-21W04 rugged?

Yes, it has an aluminium-extrusion front with cover lens and a metal-sheet rear, an IP65-rated front panel, and fanless operation.

Which operating systems does the SID-21W04 support?

It supports Windows 10 and Ubuntu 20.04.

What power input does the SID-21W04 use?

A wide +12V ~ +24V DC input via a lockable DC jack (60W 12V@5A adapter).

What applications is the SID-21W04 best suited for?

As a large rugged fanless touch terminal, it suits self-service kiosks, digital signage, and light industrial HMI.

What is an Industrial Panel PC?

An Industrial Panel PC is a robust computing device designed for industrial environments, featuring a touchscreen display integrated with a computer. These systems are built to withstand harsh conditions including dust, moisture, temperature extremes, and vibration, while providing reliable operation for factory automation, control systems, and HMI applications.

What makes a Panel PC 'industrial grade'?

Industrial grade Panel PCs feature rugged construction with IP65/IP66 front panel protection, extended temperature operation, shock and vibration resistance, fanless cooling for reliability, wide voltage input tolerance, and long product lifecycles designed for 24/7 operation in challenging environments.

What is the difference between a Panel PC and an HMI?

While both provide operator interface functionality, a Panel PC is a full-featured computer running a standard operating system (Windows, Linux) that can host any software application. An HMI is typically a simpler device with an embedded operating system designed specifically for machine/process control with limited functionality beyond its control software.

What mounting options are available for Panel PCs?

Panel PCs typically offer multiple mounting options including panel mount (cutout installation in cabinets/enclosures), VESA mount (standard bracket mounting to walls or arms), and sometimes desktop stands. Some specialized models may offer additional mounting options for specific industries.

What operating systems are supported on industrial Panel PCs?

Most industrial Panel PCs support Windows 10 IoT Enterprise, Windows 11 Pro, and various Linux distributions like Ubuntu. The specific OS support depends on the hardware configuration, with some models offering pre-installed options or being compatible with multiple operating systems.

What is IP65/IP66 protection and why is it important?

IP65/IP66 protection ratings indicate dust-tight (6) protection and resistance to water jets (5/6). This is essential for industrial Panel PCs that may be exposed to harsh factory environments with dust, splashes, or washdown procedures, ensuring reliable operation and longevity in challenging conditions.

Why are fanless designs important in industrial Panel PCs?

Fanless designs eliminate moving parts that could fail, prevent dust and contaminant ingress through ventilation openings, reduce maintenance requirements, increase reliability in high-vibration environments, and allow sealed enclosures for protection against harsh industrial conditions.

What is PCAP multi-touch technology?

PCAP (Projected Capacitive) multi-touch technology allows multiple simultaneous touch points on the screen, enabling intuitive gestures like pinch-to-zoom. It offers better optical clarity than resistive touchscreens, with a durable glass surface resistant to scratches, though it requires bare finger or special stylus operation.

What is a watchdog timer and why is it important?

A watchdog timer is a hardware-based timer that triggers a system reset if the software becomes unresponsive. This is crucial for industrial systems requiring high reliability and 24/7 operation, as it automatically recovers from software crashes or freezes without human intervention.

What does wide voltage input range mean for Panel PCs?

A wide voltage input range (typically 9-36VDC) allows Panel PCs to operate reliably in industrial environments with fluctuating power conditions. This provides flexibility in power source options and protection against voltage spikes and drops common in factory settings.

What is TPM and why is it included in industrial Panel PCs?

TPM (Trusted Platform Module) is a security chip that provides hardware-based encryption capabilities and secure storage for authentication credentials. In industrial settings, it helps protect sensitive data, secure communication channels, and ensure the integrity of control systems against unauthorized access.

How are Panel PCs typically mounted in industrial environments?

Panel PCs are typically installed using panel mount (where the unit is fitted into a cutout in a control cabinet with mounting clips or screws), VESA mount (attached to arms or wall mounts using standardized mounting patterns), or sometimes with custom mounting solutions for specific applications.

What cutout dimensions are needed for panel mounting?

Cutout dimensions vary by model and screen size. It's essential to refer to the specific Panel PC's installation guide for precise measurements. Most manufacturers provide detailed dimensional drawings showing the exact cutout size and mounting hole positions required.

What environmental conditions should be considered when installing Panel PCs?

Consider operating temperature range, humidity levels, exposure to dust or liquids, vibration/shock conditions, available power supply stability, electromagnetic interference sources, and ambient light conditions that might affect screen visibility when installing Panel PCs.

Do Panel PCs require additional cooling?

Most industrial Panel PCs are designed with fanless cooling systems that dissipate heat through the chassis. While they typically don't require additional cooling, it's important to ensure adequate air circulation around the unit and to avoid installing them in locations that exceed their specified operating temperature range.

What power supply requirements should be considered for Panel PCs?

Consider voltage requirements (typically 9-36VDC), current/power consumption specifications, power supply stability, surge protection needs, and whether battery backup or uninterruptible power supply (UPS) is necessary for critical applications to prevent data loss during power interruptions.

What should I do if the touchscreen becomes unresponsive?

First, try restarting the Panel PC. If the issue persists, check if the touch driver is installed and functioning properly, verify the touchscreen cable connection, ensure the operating environment is within specifications (especially for capacitive screens in high humidity), and check for physical damage to the screen surface.

How can I resolve overheating issues with fanless Panel PCs?

To address overheating: ensure the Panel PC is installed with adequate clearance for passive cooling, check that the ambient temperature is within specified operating range, clean dust buildup on cooling fins/chassis, verify that CPU-intensive applications aren't causing excessive load, and consider adding external cooling to the enclosure if necessary.

What causes Panel PCs to restart unexpectedly?

Unexpected restarts can be caused by unstable power supply, overheating, hardware failures, software issues, or watchdog timer activations due to system hangs. Check power stability, environmental conditions, system logs for error messages, and consider disabling the watchdog timer temporarily for diagnostic purposes.

How can I improve the visibility of the Panel PC screen in bright environments?

To improve visibility in bright environments, adjust the screen brightness to maximum, install an anti-glare shield or hood, position the Panel PC to avoid direct light sources, consider a higher-brightness model (500+ cd/m²) for new installations, or apply an anti-reflective film designed for industrial displays.

What should I do if Windows fails to boot on my Panel PC?

If Windows fails to boot, try booting in Safe Mode, use System Restore to revert to a working state, run startup repair from recovery options, check for hardware issues (particularly storage drives), verify BIOS/UEFI settings are correct, or restore from a system image backup if available.

Avalue · Panel PC / moniteur / mobile

SID-21W04

Fiche technique

*Prix sur demande. Contactez-nous pour un devis.

Fabricant : Avalue

Points forts

21.5" Full-HD (1920x1080) TFT true-flat PCAP 10-point multi-touch panel PC, fanless
Intel Celeron Processor J3455
1 x 204-pin SO-DIMM DDR3L 4GB (8GB BOM option)
32GB eMMC + M.2 B-Key (SSD/LTE) + Micro-SIM + Micro-SD
Realtek RTL8211FI Gigabit LAN, 2x USB 3.0
RS-232 + RS-485 (DB9), HDMI 1.4b
Optional Wi-Fi 802.11ac / BT 5.0
Aluminium-extrusion front / metal-sheet rear, front panel IP65
Wide +12 ~ +24V lockable DC input, fanless; CE / FCC Class B / RED

Description du produit

The Avalue SID-21W04 is a 21.5" Full-HD semi-industrial touch panel PC built on the low-power Intel Celeron J3455 processor, designed as a rugged, fanless terminal for self-service kiosks, signage, and light HMI.

With a DDR3L SO-DIMM (4GB, 8GB BOM option), 32GB eMMC, and an M.2 B-Key for an SSD or LTE module, it runs Windows 10 or Ubuntu 20.04 in an aluminium-extrusion front / metal-sheet rear enclosure with an IP65 front.

The 1920x1080 true-flat PCAP 10-point multi-touch panel pairs with Realtek Gigabit LAN, 2x USB 3.0, a headphone jack, RS-232 and RS-485 (DB9) COM ports, HDMI 1.4b, and optional Wi-Fi/BT 5.0.

A wide +12~24V lockable DC input and fanless operation make the SID-21W04 a durable, low-maintenance large-format interactive display.

Caractéristiques techniques

Processeur

Intel® Celeron® Processor J3455

Mémoire système

1 x 204 pin SO-DIMM DDR3L 4GB (8GB for BOM Option)

Stockage

32GB eMMC

Autre périphérique de stockage

1 x Micro SD Slot

Chipset graphique

Intel® HD Graphics 500

Sortie haut-parleur

2 x 4Ω 2W (Optional)

Chipset LAN

Realtek RTL8211FI-CG

Interface Ethernet

10/100/1000 Base-Tx GbE compatible

Entrée CC

+12V ~ +24V

Connecteur d'entrée DC

Lockable DC Jack

Adaptateur

Input: 100~240 Vac/50~60 Hz Output: 60W Adapter (12V @ 5A Adapter)

OS

Windows 10 / Ubuntu 20.04

Informations de certification

CE, FCC Class B, RED

Taille LCD

21.5"

Dalle LCD

TFT

Résolution

1920 x 1080

Pas de pixel

0.24795 (H) x 0.24795 (V) mm

Luminance

250 cd/m²

Rapport de contraste

3000

Angle de vision

89 (U), 89 (D), 89 (L), 89 (R)

Temps de réponse

30 ms

Rétroéclairage

LED

Type de dalle tactile

Projective capacitive multi-touch up to 10 points

Transmission lumineuse de la dalle tactile

86%

Port USB

2 x USB 3.0

Port audio

1 x Headphone Jack

Port LAN

1 x RJ45

Antenne LAN sans fil

2 x Wi-Fi Antenna

Port COM

1 x RS-232 (DB9)

1 x RS-485 (DB9)

HDMI

1 x HDMI 1.4b

Interrupteur

1 x Power Button

1 x Reset Button

Entrée CC

1 x DC Jack

Voyant LED

1 x Power LED

Extension

1 x M.2 Key B (3042, SATA3 / USB 2.0, support SSD/LTE Module)

Emplacement SIM

1 x Micro SIM Slot

WLAN

Optional Wi-Fi 802.11ac/a/b/g/n

Bluetooth

Optional BT 5.0

Temp. de fonctionnement

0°C ~ 40°C (32°F ~ 104°F)

Temp. de stockage

-20°C ~ 60°C (-4°F ~ 140°F)

Humidité en fonctionnement

40°C @ 95% Relative Humidity, Non-condensing

Dimensions (larg. x long. x haut.)

535.3 x 329.3 x 56.6mm

Poids

8.7 kg

Indice de protection

Front panel IP65

VESA

100 x 100

Alimentation requise

DC +12 ~ +24V

Ventilateur système

Fanless

Construction - face avant

Aluminum extrusion with cover lens

Construction - arrière

Metal sheet

Informations de commande

SID-21W04-3411-A1R : SID-21W04 4GB, 32GB / Win 10, SID-21W04-3410-A1R : SID-21W04 4GB, 32GB / Ubuntu 20.04

Qu'est-ce que le SID-21W04 ?

The SID-21W04 is a panel pc / moniteur / mobile manufactured by Avalue, designed specifically for industrial-panel-pc applications. It features écran of 21.5", réseau of Realtek RTL8211FI-CG and os of Windows 10 / Ubuntu 20.04. The Avalue SID-21W04 is a 21.5" Full-HD semi-industrial touch panel PC built on the low-power Intel Celeron J3455 processor, designed as a rugged, fanless terminal for self-service kiosks, signage, and light HMI. With a DDR3L SO-DIMM (4GB, 8GB BOM option), 32GB eMMC, and an M.2 B-Key for an SSD or LTE module, it runs Windows 10 or Ubuntu 20.04 in an aluminium-extrusion front / metal-sheet rear enclosure with an IP65 front. The 1920x1080 true-flat PCAP 10-point multi-touch panel pairs with Realtek Gigabit LAN, 2x USB 3.0, a headphone jack, RS-232 and RS-485 (DB9) COM ports, HDMI 1.4b, and optional Wi-Fi/BT 5.0. A wide +12~24V lockable DC input and fanless operation make the SID-21W04 a durable, low-maintenance large-format interactive display.

Caractéristiques et avantages clés

21.5" Full-HD (1920x1080) TFT true-flat PCAP 10-point multi-touch panel PC, fanless
Intel Celeron Processor J3455
1 x 204-pin SO-DIMM DDR3L 4GB (8GB BOM option)
32GB eMMC + M.2 B-Key (SSD/LTE) + Micro-SIM + Micro-SD
Realtek RTL8211FI Gigabit LAN, 2x USB 3.0
RS-232 + RS-485 (DB9), HDMI 1.4b
Optional Wi-Fi 802.11ac / BT 5.0
Aluminium-extrusion front / metal-sheet rear, front panel IP65
Wide +12 ~ +24V lockable DC input, fanless; CE / FCC Class B / RED

Applications et cas d'usage

Le SID-21W04 est idéal pour de nombreuses applications d'automatisation industrielle :

Harsh industrial environments requiring dust and water protection
Dust-sensitive environments and silent operation requirements
DC-powered industrial installations and mobile applications
Wireless connectivity and remote monitoring applications
Legacy equipment integration and serial communication
High-performance computing and data processing tasks
Networked industrial systems and data communication
Interactive control interfaces and operator panels

Points forts

Description du produit

Caractéristiques techniques

Informations système

Processeur

Mémoire système

Stockage

Stockage

Autre périphérique de stockage

Écran

Chipset graphique

Audio

Sortie haut-parleur

Ethernet

Chipset LAN

Interface Ethernet

Alimentation requise

Entrée CC

Connecteur d'entrée DC

Adaptateur

Prise en charge logicielle

OS

Certification

Informations de certification

Dalle

Taille LCD

Dalle LCD

Résolution

Pas de pixel

Luminance

Rapport de contraste

Angle de vision

Temps de réponse

Rétroéclairage

Type de dalle tactile

Transmission lumineuse de la dalle tactile

E/S externes

Port USB

Port audio

Port LAN

Antenne LAN sans fil

Port COM

HDMI

Interrupteur

Entrée CC

Voyant LED

E/S internes

Extension

Emplacement SIM

Communication sans fil

WLAN

Bluetooth

Mécanique et environnement

Temp. de fonctionnement

Temp. de stockage

Humidité en fonctionnement

Dimensions (larg. x long. x haut.)

Poids

Indice de protection

VESA

Alimentation requise

Ventilateur système

Construction - face avant

Construction - arrière

Informations de commande

Informations de commande

Qu'est-ce que le SID-21W04 ?

Caractéristiques et avantages clés

Applications et cas d'usage

Questions fréquentes