What mounting options are available for the ARC-21W34?

The ARC-21W34 supports various mounting configurations including panel mounting for integration into control cabinets and consoles, VESA mounting patterns for wall or arm installation, and desktop stand options. This flexibility allows the panel PC to be positioned optimally in diverse industrial environments, from dedicated control rooms to production floor operator stations.

What is an Industrial Panel PC?

An Industrial Panel PC is a robust computing device designed for industrial environments, featuring a touchscreen display integrated with a computer. These systems are built to withstand harsh conditions including dust, moisture, temperature extremes, and vibration, while providing reliable operation for factory automation, control systems, and HMI applications.

What makes a Panel PC 'industrial grade'?

Industrial grade Panel PCs feature rugged construction with IP65/IP66 front panel protection, extended temperature operation, shock and vibration resistance, fanless cooling for reliability, wide voltage input tolerance, and long product lifecycles designed for 24/7 operation in challenging environments.

What is the difference between a Panel PC and an HMI?

While both provide operator interface functionality, a Panel PC is a full-featured computer running a standard operating system (Windows, Linux) that can host any software application. An HMI is typically a simpler device with an embedded operating system designed specifically for machine/process control with limited functionality beyond its control software.

What mounting options are available for Panel PCs?

Panel PCs typically offer multiple mounting options including panel mount (cutout installation in cabinets/enclosures), VESA mount (standard bracket mounting to walls or arms), and sometimes desktop stands. Some specialized models may offer additional mounting options for specific industries.

What operating systems are supported on industrial Panel PCs?

Most industrial Panel PCs support Windows 10 IoT Enterprise, Windows 11 Pro, and various Linux distributions like Ubuntu. The specific OS support depends on the hardware configuration, with some models offering pre-installed options or being compatible with multiple operating systems.

What is IP65/IP66 protection and why is it important?

IP65/IP66 protection ratings indicate dust-tight (6) protection and resistance to water jets (5/6). This is essential for industrial Panel PCs that may be exposed to harsh factory environments with dust, splashes, or washdown procedures, ensuring reliable operation and longevity in challenging conditions.

Why are fanless designs important in industrial Panel PCs?

Fanless designs eliminate moving parts that could fail, prevent dust and contaminant ingress through ventilation openings, reduce maintenance requirements, increase reliability in high-vibration environments, and allow sealed enclosures for protection against harsh industrial conditions.

What is PCAP multi-touch technology?

PCAP (Projected Capacitive) multi-touch technology allows multiple simultaneous touch points on the screen, enabling intuitive gestures like pinch-to-zoom. It offers better optical clarity than resistive touchscreens, with a durable glass surface resistant to scratches, though it requires bare finger or special stylus operation.

What is a watchdog timer and why is it important?

A watchdog timer is a hardware-based timer that triggers a system reset if the software becomes unresponsive. This is crucial for industrial systems requiring high reliability and 24/7 operation, as it automatically recovers from software crashes or freezes without human intervention.

What does wide voltage input range mean for Panel PCs?

A wide voltage input range (typically 9-36VDC) allows Panel PCs to operate reliably in industrial environments with fluctuating power conditions. This provides flexibility in power source options and protection against voltage spikes and drops common in factory settings.

What is TPM and why is it included in industrial Panel PCs?

TPM (Trusted Platform Module) is a security chip that provides hardware-based encryption capabilities and secure storage for authentication credentials. In industrial settings, it helps protect sensitive data, secure communication channels, and ensure the integrity of control systems against unauthorized access.

How are Panel PCs typically mounted in industrial environments?

Panel PCs are typically installed using panel mount (where the unit is fitted into a cutout in a control cabinet with mounting clips or screws), VESA mount (attached to arms or wall mounts using standardized mounting patterns), or sometimes with custom mounting solutions for specific applications.

What cutout dimensions are needed for panel mounting?

Cutout dimensions vary by model and screen size. It's essential to refer to the specific Panel PC's installation guide for precise measurements. Most manufacturers provide detailed dimensional drawings showing the exact cutout size and mounting hole positions required.

What environmental conditions should be considered when installing Panel PCs?

Consider operating temperature range, humidity levels, exposure to dust or liquids, vibration/shock conditions, available power supply stability, electromagnetic interference sources, and ambient light conditions that might affect screen visibility when installing Panel PCs.

Do Panel PCs require additional cooling?

Most industrial Panel PCs are designed with fanless cooling systems that dissipate heat through the chassis. While they typically don't require additional cooling, it's important to ensure adequate air circulation around the unit and to avoid installing them in locations that exceed their specified operating temperature range.

What power supply requirements should be considered for Panel PCs?

Consider voltage requirements (typically 9-36VDC), current/power consumption specifications, power supply stability, surge protection needs, and whether battery backup or uninterruptible power supply (UPS) is necessary for critical applications to prevent data loss during power interruptions.

What should I do if the touchscreen becomes unresponsive?

First, try restarting the Panel PC. If the issue persists, check if the touch driver is installed and functioning properly, verify the touchscreen cable connection, ensure the operating environment is within specifications (especially for capacitive screens in high humidity), and check for physical damage to the screen surface.

How can I resolve overheating issues with fanless Panel PCs?

To address overheating: ensure the Panel PC is installed with adequate clearance for passive cooling, check that the ambient temperature is within specified operating range, clean dust buildup on cooling fins/chassis, verify that CPU-intensive applications aren't causing excessive load, and consider adding external cooling to the enclosure if necessary.

What causes Panel PCs to restart unexpectedly?

Unexpected restarts can be caused by unstable power supply, overheating, hardware failures, software issues, or watchdog timer activations due to system hangs. Check power stability, environmental conditions, system logs for error messages, and consider disabling the watchdog timer temporarily for diagnostic purposes.

How can I improve the visibility of the Panel PC screen in bright environments?

To improve visibility in bright environments, adjust the screen brightness to maximum, install an anti-glare shield or hood, position the Panel PC to avoid direct light sources, consider a higher-brightness model (500+ cd/m²) for new installations, or apply an anti-reflective film designed for industrial displays.

What should I do if Windows fails to boot on my Panel PC?

If Windows fails to boot, try booting in Safe Mode, use System Restore to revert to a working state, run startup repair from recovery options, check for hardware issues (particularly storage drives), verify BIOS/UEFI settings are correct, or restore from a system image backup if available.

Avalue · Panel PC / moniteur / mobile

ARC-21W34

Fiche technique

*Prix sur demande. Contactez-nous pour un devis.

Fabricant : Avalue

Points forts

21.5" Full HD LCD with PCAP multi-touch
7th Generation Intel® Core™ i5 Processor
1 x 260-pin DDR4 SODIMM socket, supports up to 16GB DDR4 2133Mhz SDRAM
Rich I/Os, 2 LAN, 2 COM, 4 USB, SIM card slot, swappable drive bay, speaker out for flexible expansion modules
1 x Mini PCIe slot
Rugged design for vibration & shock protection
Fanless operation from -10 ~ 50°C
Wide range DC power input from +12~26Vdc
Service window, easy to install memory module
Front panel: IP65, rear: IP41(except I/O)
TPM2.0 (optional)

Description du produit

The Avalue ARC-21W34 is a 21.5" industrial touch panel PC featuring a Full-HD display and a 7th Generation Intel® Core™ i5 processor. It includes a projected capacitive multi-touch screen, fanless design, dual Gigabit LAN, multiple USB and COM ports, and HDMI support.

The panel is IP65 front and IP41 rear rated, suitable for rugged environments, and offers flexible mounting options and wide operating temperature range.

Caractéristiques techniques

Processeur

Intel® Core™ i5-7300U Processor, 3M Cache, up to 2.6 GHz

Mémoire système

One 260-pin DDR4 SODIMM socket, supports up to 16GB DDR4 2133Mhz SDRAM (non-ECC)

Chien de garde (watchdog)

H/W reset, 1sec. ~ 65535sec./1sec.step

Surveillance de l'état matériel

Monitoring CPU & System Temperature and Voltage

SBC

ARC-TGL

Refroidisseur CPU (type)

Fanless Heatsink

Autre

3 x Knockouts for antenna mounting

Taille LCD

21.5" 16:9

Type d'écran

Full HD

Résolution

1920 x 1080

Pas de pixel

0.24795mm(H) x 0.24795mm(V)

Luminance

250 cd/m²

Rapport de contraste

3000

Angle de vision

89 (U), 89 (D), 89 (L), 89 (R)

Temps de réponse

20 ms

Rétroéclairage

LED

Type de dalle tactile

Projective capacitive multi-touch up to 10 points

Transmission lumineuse de la dalle tactile

89 %

Contrôleur tactile

EETI

Extension

1 x mSATA support on the 1st mini PCIe slot, auto switch for mSATA or mini PCIe

1 x optional by IET module

Stockage

1 x 2.5" Drive Bay (7mm HDD Restricted)

HDD/SSD

1 x SATA3

Port USB

4 x USB3.0 (2 x double deck)

Port COM

1 x RS-232/422/485, selectable by BIOS, RS-485 supports auto flow, pin-9 selected by ring/+5V/+12V)

1 x RS-232

DIO

16-bit GPIO (option by IET DB)

Port LAN

2 x RJ-45

Codec audio

Realtek ALC888S

Sortie haut-parleur

2 x 2W

Informations de certification

CE / FCC Class B

Informations sur l'OS

Win10 / Win11 / Linux

Chipset LAN

1 x Intel® I211AT

1 x Intel® I219LM

Interface Ethernet

10/100/1000 Base-Tx GbE compatible

Entrée CC

+12V ~ +26V

Connecteur d'entrée DC

Lockable DC Jack

Optional for phoenix connector

Adaptateur

Input: 100 ~ 240Vac/ 50 ~ 60Hz

Output: 60W Adapter (12V @ 5A Adapter) AC-DC Adapter

Température de fonctionnement

-10°C ~ 50°C (14°F ~ 122°F)

Température de stockage

-20°C ~ 60°C (-4°F ~ 140°F)

Humidité en fonctionnement

40°C @ 95% Relative Humidity, Non-condensing

Poids

7.3 Kg

Test de vibrations

With SSD/mSATA : 1.5Grms, IEC 60068-2-64, random, 5 ~ 500Hz, 1hr/axis

Test de chocs

Operating with SSD/CFast/mSATA : MIL-STD-810G, method 516.6, procedure I, functional shock=20G

Test de chute

ISTA 2A, IEC-60068-2-32 Test:Ed

Indice de protection

Front IP65

Rear IP41

Kit de montage

Wall / Stand / VESA 75mm x 75mm, 100mm x 100mm

Panel Mount with mounting kits

Mode d'alimentation

AT/ATX (ATX is default setting)

Ventilateur système

Fanless

Construction - face avant

Die casting with cover lens

Construction - arrière

Black Die Casting

Dimensions

538.05 x 341.05 x 60.05mm

Informations de commande

ARC-21W34-730-B2R

21.5 1920x1080 Industrial Touch Panel PC, ErP Design, PCAP Multi Touch

7th Gen Intel Core i5 7300U 2.6GHz CPU/2GLAN/2COM/4USB/SPK/12~26V input/12V Adapter

ACC-ARC-USB-1R

4 x USB 3.0 Kit for ARC Series

ACC-ARC-AUDIO-1R

HDMI + 5.1 CH Audio Kit for ARC Series

ACC-ARC-MPCIE-1R

HDMI + MPCIE w/SIM Kit for ARC Series

ACC-ARC-COM-1R

2 x Isolated RS-232 Kit for ARC Series

ACC-ARC-COM-2R

3 x RS-232 Kit for ARC Series

ACC-ARC-COM-3R

2 x RS-232 + USB Kit for ARC Series

ACC-ARC-COM-4R

2 x RS-232 + LAN Kit for ARC Series

ACC-ARC-GPIO-1R

12-bit GPIO + 2-pin CAN Bus Kit for ARC Series

ACC-ARC-OBDII-1R

OBDII - CAN Bus Kit for ARC Series (OBDII/EOBD for Small Vehicle)

ACC-ARC-OBDII-2R

OBDII - CAN Bus Kit for ARC Series (J1939J1708 for Large Vehicle)

ACC-ARC-OBDII-3R

OBDII - CAN Bus Kit for ARC Series (ISO15765-4 for Special Large Vehicle)

E1702031833R

USA Power Cord

E1702031000R

EU Power Cord

E1702031834R

Japan Power Cord

E1702031830R

UK Power Cord

E1702031831R

Australia Power Cord

Qu'est-ce que le ARC-21W34 ?

The ARC-21W34 is a panel pc / moniteur / mobile manufactured by Avalue, designed specifically for industrial-panel-pc applications. It features processeur of Fanless Heatsink, écran of 21.5" 16:9 and réseau of Monitoring CPU & System Temperature and Voltage. The Avalue ARC-21W34 is a 21.5" industrial touch panel PC featuring a Full-HD display and a 7th Generation Intel® Core™ i5 processor. It includes a projected capacitive multi-touch screen, fanless design, dual Gigabit LAN, multiple USB and COM ports, and HDMI support. The panel is IP65 front and IP41 rear rated, suitable for rugged environments, and offers flexible mounting options and wide operating temperature range.

Caractéristiques et avantages clés

21.5" Full HD LCD with PCAP multi-touch
7th Generation Intel® Core™ i5 Processor
1 x 260-pin DDR4 SODIMM socket, supports up to 16GB DDR4 2133Mhz SDRAM
Rich I/Os, 2 LAN, 2 COM, 4 USB, SIM card slot, swappable drive bay, speaker out for flexible expansion modules
1 x Mini PCIe slot
Rugged design for vibration & shock protection
Fanless operation from -10 ~ 50°C
Wide range DC power input from +12~26Vdc
Service window, easy to install memory module
Front panel: IP65, rear: IP41(except I/O)
TPM2.0 (optional)

Applications et cas d'usage

Le ARC-21W34 est idéal pour de nombreuses applications d'automatisation industrielle :

Harsh industrial environments requiring dust and water protection
Rugged industrial applications with high durability requirements
Dust-sensitive environments and silent operation requirements
DC-powered industrial installations and mobile applications
High-performance computing and data processing tasks
Networked industrial systems and data communication
Interactive control interfaces and operator panels
Peripheral device connectivity and data transfer

Questions fréquentes

The ARC-21W34 features a 21.5" widescreen Full HD display, powerful Intel processors, projected capacitive multi-touch interface, comprehensive I/O including USB 3.0 and COM ports, dual Gigabit LAN connectivity, fanless thermal design, wide operating temperature range, and IP65 front panel protection. It provides a large-format visualization solution for advanced industrial applications requiring detailed interfaces and robust performance.

The ARC-21W34's 21.5" Full HD (1920x1080) display provides extensive screen real estate for complex industrial visualization applications, detailed SCADA interfaces, multi-window monitoring systems, and advanced HMI designs. This large format improves operator efficiency by allowing more information to be displayed simultaneously while maintaining excellent readability even when viewing from a distance.

The ARC-21W34 is ideal for control room environments with its large 21.5" display for comprehensive monitoring, powerful processing for running complex control software, multiple connectivity options for integration with diverse industrial systems, and fanless design for quiet operation. Its combination of visibility, performance, and reliability makes it suitable for centralized monitoring and control applications where operators need to process large amounts of visual information.

Points forts

Description du produit

Caractéristiques techniques

Informations système

Processeur

Mémoire système

Chien de garde (watchdog)

Surveillance de l'état matériel

SBC

Refroidisseur CPU (type)

Autre

Dalle

Taille LCD

Type d'écran

Résolution

Pas de pixel

Luminance

Rapport de contraste

Angle de vision

Temps de réponse

Rétroéclairage

Type de dalle tactile

Transmission lumineuse de la dalle tactile

Contrôleur tactile

Extension

Extension

Stockage

Stockage

HDD/SSD

E/S externes et internes

Port USB

Port COM

DIO

Port LAN

Audio

Codec audio

Sortie haut-parleur

Certifications

Informations de certification

Prise en charge logicielle

Informations sur l'OS

Ethernet

Chipset LAN

Interface Ethernet

Alimentation requise

Entrée CC

Connecteur d'entrée DC

Adaptateur

Mécanique et environnement

Température de fonctionnement

Température de stockage

Humidité en fonctionnement

Poids

Test de vibrations

Test de chocs

Test de chute

Indice de protection

Kit de montage

Mode d'alimentation

Ventilateur système

Construction - face avant

Construction - arrière

Dimensions

Informations de commande

Informations de commande

Qu'est-ce que le ARC-21W34 ?

Caractéristiques et avantages clés

Applications et cas d'usage

Questions fréquentes