What is an Industrial Panel PC?

An Industrial Panel PC is a robust computing device designed for industrial environments, featuring a touchscreen display integrated with a computer. These systems are built to withstand harsh conditions including dust, moisture, temperature extremes, and vibration, while providing reliable operation for factory automation, control systems, and HMI applications.

What makes a Panel PC 'industrial grade'?

Industrial grade Panel PCs feature rugged construction with IP65/IP66 front panel protection, extended temperature operation, shock and vibration resistance, fanless cooling for reliability, wide voltage input tolerance, and long product lifecycles designed for 24/7 operation in challenging environments.

What is the difference between a Panel PC and an HMI?

While both provide operator interface functionality, a Panel PC is a full-featured computer running a standard operating system (Windows, Linux) that can host any software application. An HMI is typically a simpler device with an embedded operating system designed specifically for machine/process control with limited functionality beyond its control software.

What mounting options are available for Panel PCs?

Panel PCs typically offer multiple mounting options including panel mount (cutout installation in cabinets/enclosures), VESA mount (standard bracket mounting to walls or arms), and sometimes desktop stands. Some specialized models may offer additional mounting options for specific industries.

What operating systems are supported on industrial Panel PCs?

Most industrial Panel PCs support Windows 10 IoT Enterprise, Windows 11 Pro, and various Linux distributions like Ubuntu. The specific OS support depends on the hardware configuration, with some models offering pre-installed options or being compatible with multiple operating systems.

What is IP65/IP66 protection and why is it important?

IP65/IP66 protection ratings indicate dust-tight (6) protection and resistance to water jets (5/6). This is essential for industrial Panel PCs that may be exposed to harsh factory environments with dust, splashes, or washdown procedures, ensuring reliable operation and longevity in challenging conditions.

Why are fanless designs important in industrial Panel PCs?

Fanless designs eliminate moving parts that could fail, prevent dust and contaminant ingress through ventilation openings, reduce maintenance requirements, increase reliability in high-vibration environments, and allow sealed enclosures for protection against harsh industrial conditions.

What is PCAP multi-touch technology?

PCAP (Projected Capacitive) multi-touch technology allows multiple simultaneous touch points on the screen, enabling intuitive gestures like pinch-to-zoom. It offers better optical clarity than resistive touchscreens, with a durable glass surface resistant to scratches, though it requires bare finger or special stylus operation.

What is a watchdog timer and why is it important?

A watchdog timer is a hardware-based timer that triggers a system reset if the software becomes unresponsive. This is crucial for industrial systems requiring high reliability and 24/7 operation, as it automatically recovers from software crashes or freezes without human intervention.

What does wide voltage input range mean for Panel PCs?

A wide voltage input range (typically 9-36VDC) allows Panel PCs to operate reliably in industrial environments with fluctuating power conditions. This provides flexibility in power source options and protection against voltage spikes and drops common in factory settings.

What is TPM and why is it included in industrial Panel PCs?

TPM (Trusted Platform Module) is a security chip that provides hardware-based encryption capabilities and secure storage for authentication credentials. In industrial settings, it helps protect sensitive data, secure communication channels, and ensure the integrity of control systems against unauthorized access.

How are Panel PCs typically mounted in industrial environments?

Panel PCs are typically installed using panel mount (where the unit is fitted into a cutout in a control cabinet with mounting clips or screws), VESA mount (attached to arms or wall mounts using standardized mounting patterns), or sometimes with custom mounting solutions for specific applications.

What cutout dimensions are needed for panel mounting?

Cutout dimensions vary by model and screen size. It's essential to refer to the specific Panel PC's installation guide for precise measurements. Most manufacturers provide detailed dimensional drawings showing the exact cutout size and mounting hole positions required.

What environmental conditions should be considered when installing Panel PCs?

Consider operating temperature range, humidity levels, exposure to dust or liquids, vibration/shock conditions, available power supply stability, electromagnetic interference sources, and ambient light conditions that might affect screen visibility when installing Panel PCs.

Do Panel PCs require additional cooling?

Most industrial Panel PCs are designed with fanless cooling systems that dissipate heat through the chassis. While they typically don't require additional cooling, it's important to ensure adequate air circulation around the unit and to avoid installing them in locations that exceed their specified operating temperature range.

What power supply requirements should be considered for Panel PCs?

Consider voltage requirements (typically 9-36VDC), current/power consumption specifications, power supply stability, surge protection needs, and whether battery backup or uninterruptible power supply (UPS) is necessary for critical applications to prevent data loss during power interruptions.

What should I do if the touchscreen becomes unresponsive?

First, try restarting the Panel PC. If the issue persists, check if the touch driver is installed and functioning properly, verify the touchscreen cable connection, ensure the operating environment is within specifications (especially for capacitive screens in high humidity), and check for physical damage to the screen surface.

How can I resolve overheating issues with fanless Panel PCs?

To address overheating: ensure the Panel PC is installed with adequate clearance for passive cooling, check that the ambient temperature is within specified operating range, clean dust buildup on cooling fins/chassis, verify that CPU-intensive applications aren't causing excessive load, and consider adding external cooling to the enclosure if necessary.

What causes Panel PCs to restart unexpectedly?

Unexpected restarts can be caused by unstable power supply, overheating, hardware failures, software issues, or watchdog timer activations due to system hangs. Check power stability, environmental conditions, system logs for error messages, and consider disabling the watchdog timer temporarily for diagnostic purposes.

How can I improve the visibility of the Panel PC screen in bright environments?

To improve visibility in bright environments, adjust the screen brightness to maximum, install an anti-glare shield or hood, position the Panel PC to avoid direct light sources, consider a higher-brightness model (500+ cd/m²) for new installations, or apply an anti-reflective film designed for industrial displays.

What should I do if Windows fails to boot on my Panel PC?

If Windows fails to boot, try booting in Safe Mode, use System Restore to revert to a working state, run startup repair from recovery options, check for hardware issues (particularly storage drives), verify BIOS/UEFI settings are correct, or restore from a system image backup if available.

What are the key features of the ARC-21W38 Panel PC?

The ARC-21W38 features a large 21.5" widescreen Full HD display (1920x1080), 8th Gen Intel Core processors, up to 32GB DDR4 memory, dual Intel Gigabit LAN, multiple USB 3.0 and COM ports, rugged design with IP65 front panel protection, fanless cooling system, wide operating temperature range, and flexible mounting options for industrial installations.

What performance advantages does the ARC-21W38 offer?

The ARC-21W38 delivers exceptional performance with its 8th Gen Intel Core processors (typically i3/i5/i7 options), supporting up to 32GB DDR4 memory for handling demanding industrial applications. This processing power enables complex visualization software, data processing applications, and multi-tasking capabilities while driving the large 21.5" Full HD display at optimal performance.

What distinguishes the ARC-21W38 from other large-format industrial Panel PCs?

The ARC-21W38 stands out with its combination of large 21.5" Full HD display, high-performance 8th Gen Intel Core processors, generous 32GB maximum memory capacity, and industrial-grade construction with IP65 front protection. This premium specification makes it suitable for the most demanding visualization applications where processing power, screen size, and reliability cannot be compromised.

Avalue · Panel PC / moniteur / mobile

ARC-21W38

Fiche technique

*Prix sur demande. Contactez-nous pour un devis.

Fabricant : Avalue

Points forts

11th Generation Intel® Core™ i3/i5/i7 Processors
Full flat front panel with projected capacitive touch supports multi touch
One 260-pin SODIMM sockets supports up to 32GB DDR4 3200 SDRAM
4 x USB3.2, 2 x COM
Dual Intel Gigabit LAN
2 x M.2 slots (Key-B 2242/3042/3052, Key-E 2230)
Support Wi-Fi / BT / 4G / 5G (by option)
Wide voltage +12V ~ +24V input, ErP power
Available expansion for audio, USB, COM, HDMI, MPCIe, GPIO, CAN bus
IP65 compliant front panel, IP41 rear box
With panel mount kits included
TPM 2.0 function
Fanless operation from -10°C ~ 50°C (14°F ~ 122°F)

Description du produit

The Avalue ARC-21W38 is a 21.5" rugged industrial touch panel PC powered by 11th Generation Intel® Core™ i3/i5/i7 processors. It features a fanless design, projected capacitive multi-touch screen, dual Gigabit LAN, and multiple USB and COM ports.

The panel is IP65 rated at the front and IP41 at the rear, making it suitable for harsh environments. It also supports Wi-Fi, Bluetooth, 4G, and 5G connectivity, offering flexible mounting options and a wide operating temperature range.

Caractéristiques techniques

Processeur

11th Generation Intel® Core™ i3/i5/i7 Processors

Intel® Core™ i3-1115G4E Processor, 6M Cache, up to 3.00 GHz

Intel® Core™ i5-1145G7E Processor, 8M Cache, up to 2.60 GHz

Intel® Core™ i7-1185G7E Processor, 12M Cache, up to 2.80 GHz

Mémoire système

1 x 260-pin DDR4 3200MHz SO-DIMM up to 32 GB

Chipset E/S

EC ITE IT8528E

Chien de garde (watchdog)

H/W reset, 1sec. ~ 65535min. and 1sec. or 1min./step

Surveillance de l'état matériel

Monitoring CPU & system temperature and voltage

SBC

ARC-TGL

Refroidisseur CPU (type)

Fanless heatsink

TPM

Onboard NuvoTon NPCT754AABYX support TPM 2.0

Autre

7 x Knockouts for antenna mounting

*5 from rear cover + 2 from IET bracket

Taille LCD

21.5", 16:9

Type d'écran

Full HD

Résolution

1920 x 1080

Pas de pixel

247.95um(H) x 247.95um(V)

Luminance

500 cd/m²

Rapport de contraste

1000

Angle de vision

89 (U), 89 (D), 89 (L), 89 (R)

Temps de réponse

14 ms

Rétroéclairage

LED

Type de dalle tactile

Projective Capacitive Multi-Touch up to 10 points

Transmission lumineuse de la dalle tactile

89 %

Contrôleur tactile

USB touch (EETI)

Extension

1 x M.2 Key-B 2242/3042/3052 with SIM card slot

Support SATA3 (BOM option for USB or PCIe for LTE(4/5G)

1 x M.2 Key-E 2230

Support PCIe/USB Wi-Fi/BT module

1 x 80-pin IET interface

Stockage

1 x 2.5" Drive Bay (7mm HDD Restricted)

Port USB

4 x USB 3.0

Port COM

1 x RS-232/422/485

1 x RS-232

Port LAN

2 x RJ-45

SATA

1 x SATA III

Codec audio

Realtek ALC888S

Sortie haut-parleur

2 x 2W

Chipset LAN

1 x Intel® I219LM Gigabit Ethernet PHY

1 x Intel® I225LM 2.5 Gigabit Ethernet

Interface Ethernet

Intel® I219LM : 10/100/1000 Base-Tx GbE compatible

Intel® I225LM: 10/100/1000/2.5G Base-Tx GbE compatible

Informations de certification

CE / FCC Class B / VCCI

Informations sur l'OS

Win10 / Win11 / Linux

Voyant LED

HDD LED, power LED

Chipset graphique

Intel® Tiger Lake UP3 SoC integrated graphics

supports optional dual display

Spéc. et résolution

HDMI: Max. Resolution 4096x2160 @ 24Hz (optional by IET module)

Entrée CC

+12V ~ +24V

Connecteur d'entrée DC

Lockable DC Jack (default)

Optional for phoenix connector

Adaptateur

Input: 100 ~ 240Vac/ 50 ~ 60Hz

Output: 120W adapter (24V @ 5.0A adapter) AC-DC adapter

ACPI

Single power ATX support S0, S3, S4, S5 and ACPI 3.0 compliant

Température de fonctionnement

-10°C ~ 50°C (14°F ~ 122°F)

Température de stockage

-20°C ~ 60°C (-4°F ~ 140°F)

Humidité en fonctionnement

40°C @ 95% Relative humidity, non-condensing

Dimensions (larg. x long. x haut.)

538.05 x 341.05 x 64mm

Poids

7.3 Kg

Test de vibrations

With SSD/M.2 SSD : 3Grms, IEC 60068-2-64, random, 5 ~ 500Hz, 30mins/axis

Test de chocs

Operating with SSD/M.2 : MIL-STD-810G, method 516.6, procedure I, functional shock=20G

Test de chute

ISTA 2A, IEC-60068-2-32 Test:Ed

Indice de protection

Front IP65

Rear IP41

Kit de montage

Wall / Stand / VESA 75mm x 75mm, 100mm x 100mm

Panel mount with mounting kits

Mode d'alimentation

AT/ATX (ATX is default setting)

Ventilateur système

Fanless

Construction - face avant

Die Casting with Cover lens

Construction - arrière

Black Die Casting

Informations de commande

ARC-21W38-57E-B1R

21.5" 1920x1080 Industrial Touch Panel PC, ErP Design, PCAP Multi Touch(ALC888S) 11th Gen Intel Core i5-1145G7E 1.50 GHz CPU/2GLAN/2COM/4USB/SPK/12~24V input/24V Adapter

Optional IET Module List:

ACC-ARC-USB-01R

4 x USB 3.0 IET Module for ARC-1535/38

ACC-ARC-AUDIO-01R

HDMI + 5.1 CH audio IET Module for ARC-1535/38

ACC-ARC-MPCIE-02R

HDMI + MPCIE w/SIM IET Module for ARC-1535/38

ACC-ARC-COM-01R

2 x Isolated RS-232 IET Module for ARC-1535/38

ACC-ARC-COM-02R

3 x RS-232 IET Module for ARC-1535/38

ACC-ARC-COM-03R

2 x RS-232 + USB IET Module for ARC-1535/38

ACC-ARC-COM-04R

2 x RS-232 + LAN IET Module for ARC-1535/38

ACC-ARC-GPIO-01R

12-bit GPIO + 2-pin CAN bus IET Module for ARC-1535/38

ACC-ARC-OBDII-01R

OBDII - CAN bus IET Module for ARC-1535/38 (OBDII/EOBD for small vehicle)

ACC-ARC-OBDII-02R

OBDII - CAN bus IET Module for ARC-1535/38 (J1939J1708 for large vehicle)

ACC-ARC-OBDII-03R

OBDII - CAN bus IET Module for ARC-1535/38 (ISO15765-4 for special large vehicle)

E1702031833R

USA Power Cord

E1702031000R

EU Power Cord

E1702031834R

Japan Power Cord

E1702031830R

UK Power Cord

E1702031831R

Australia Power Cord

Qu'est-ce que le ARC-21W38 ?

The ARC-21W38 is a panel pc / moniteur / mobile manufactured by Avalue, designed specifically for industrial-panel-pc applications. It features processeur of Fanless heatsink, écran of 21.5", 16:9 and réseau of Monitoring CPU & system temperature and voltage. The Avalue ARC-21W38 is a 21.5" rugged industrial touch panel PC powered by 11th Generation Intel® Core™ i3/i5/i7 processors. It features a fanless design, projected capacitive multi-touch screen, dual Gigabit LAN, and multiple USB and COM ports. The panel is IP65 rated at the front and IP41 at the rear, making it suitable for harsh environments. It also supports Wi-Fi, Bluetooth, 4G, and 5G connectivity, offering flexible mounting options and a wide operating temperature range.

Caractéristiques et avantages clés

11th Generation Intel® Core™ i3/i5/i7 Processors
Full flat front panel with projected capacitive touch supports multi touch
One 260-pin SODIMM sockets supports up to 32GB DDR4 3200 SDRAM
4 x USB3.2, 2 x COM
Dual Intel Gigabit LAN
2 x M.2 slots (Key-B 2242/3042/3052, Key-E 2230)
Support Wi-Fi / BT / 4G / 5G (by option)
Wide voltage +12V ~ +24V input, ErP power
Available expansion for audio, USB, COM, HDMI, MPCIe, GPIO, CAN bus
IP65 compliant front panel, IP41 rear box
With panel mount kits included
TPM 2.0 function
Fanless operation from -10°C ~ 50°C (14°F ~ 122°F)

Applications et cas d'usage

Le ARC-21W38 est idéal pour de nombreuses applications d'automatisation industrielle :

Harsh industrial environments requiring dust and water protection
Dust-sensitive environments and silent operation requirements
DC-powered industrial installations and mobile applications
Wireless connectivity and remote monitoring applications
High-performance computing and data processing tasks
Networked industrial systems and data communication
Interactive control interfaces and operator panels
Panel-mounted installations and control cabinets

Questions fréquentes

The ARC-21W38 supports advanced visualization with its 21.5" Full HD display providing detailed high-resolution interfaces, powerful Intel graphics capabilities, multiple connectivity options for integrating with diverse industrial systems, and processing power to handle complex real-time data visualization. This makes it ideal for sophisticated control rooms, detailed process monitoring, and advanced manufacturing intelligence applications.

The ARC-21W38 is exceptionally well-suited for Industry 4.0 and IIoT implementations, providing the computational power needed for real-time data processing from multiple connected devices, the display size and resolution for comprehensive dashboards and analytics interfaces, and the connectivity options required for integration with industrial networks, cloud systems, and enterprise platforms in smart factory environments.

Points forts

Description du produit

Caractéristiques techniques

Informations système

Processeur

Mémoire système

Chipset E/S

Chien de garde (watchdog)

Surveillance de l'état matériel

SBC

Refroidisseur CPU (type)

TPM

Autre

Dalle

Taille LCD

Type d'écran

Résolution

Pas de pixel

Luminance

Rapport de contraste

Angle de vision

Temps de réponse

Rétroéclairage

Type de dalle tactile

Transmission lumineuse de la dalle tactile

Contrôleur tactile

Extension

Extension

Stockage

Stockage

E/S externes et internes

Port USB

Port COM

Port LAN

SATA

Audio

Codec audio

Sortie haut-parleur

Ethernet

Chipset LAN

Interface Ethernet

Certifications

Informations de certification

Prise en charge logicielle

Informations sur l'OS

Commande système

Voyant LED

Écran

Chipset graphique

Spéc. et résolution

Alimentation requise

Entrée CC

Connecteur d'entrée DC

Adaptateur

ACPI

Mécanique et environnement

Température de fonctionnement

Température de stockage

Humidité en fonctionnement

Dimensions (larg. x long. x haut.)

Poids

Test de vibrations

Test de chocs

Test de chute

Indice de protection

Kit de montage

Mode d'alimentation

Ventilateur système

Construction - face avant

Construction - arrière

Informations de commande

Informations de commande

Qu'est-ce que le ARC-21W38 ?

Caractéristiques et avantages clés

Applications et cas d'usage

Questions fréquentes