ARC-21W38

Series: ARC

Manufactured byAvalue

The Avalue ARC-21W38 is a 21.5" rugged industrial touch panel PC powered by 11th Generation Intel® Core™ i3/i5/i7 processors. It features a fanless design, projected capacitive multi-touch screen, dual Gigabit LAN, and multiple USB and COM ports. The panel is IP65 rated at the front and IP41 at the rear, making it suitable for harsh environments. It also supports Wi-Fi, Bluetooth, 4G, and 5G connectivity, offering flexible mounting options and a wide operating temperature range.

Key Features

11th Generation Intel® Core™ i3/i5/i7 Processors
Full flat front panel with projected capacitive touch supports multi touch
One 260-pin SODIMM sockets supports up to 32GB DDR4 3200 SDRAM
4 x USB3.2, 2 x COM
Dual Intel Gigabit LAN
2 x M.2 slots (Key-B 2242/3042/3052, Key-E 2230)
Support Wi-Fi / BT / 4G / 5G (by option)
Wide voltage +12V ~ +24V input, ErP power
Available expansion for audio, USB, COM, HDMI, MPCIe, GPIO, CAN bus
IP65 compliant front panel, IP41 rear box
With panel mount kits included
TPM 2.0 function
Fanless operation from -10°C ~ 50°C (14°F ~ 122°F)

Technical Specifications

System Information

Processor	11th Generation Intel® Core™ i3/i5/i7 Processors, Intel® Core™ i3-1115G4E Processor, 6M Cache, up to 3.00 GHz, Intel® Core™ i5-1145G7E Processor, 8M Cache, up to 2.60 GHz, Intel® Core™ i7-1185G7E Processor, 12M Cache, up to 2.80 GHz
System Memory	1 x 260-pin DDR4 3200MHz SO-DIMM up to 32 GB
I/O Chipset	EC ITE IT8528E
Watchdog Timer	H/W reset, 1sec. ~ 65535min. and 1sec. or 1min./step
H/W Status Monitor	Monitoring CPU & system temperature and voltage
SBC	ARC-TGL
CPU Cooler (Type)	Fanless heatsink
TPM	Onboard NuvoTon NPCT754AABYX support TPM 2.0
Other	7 x Knockouts for antenna mounting, *5 from rear cover + 2 from IET bracket

Panel

LCD Size	21.5", 16:9
Display Type	Full HD
Resolution	1920 x 1080
Pixel pitch	247.95um(H) x 247.95um(V)
Luminance	500 cd/m²
Contrast ratio	1000
Viewing angle	89 (U), 89 (D), 89 (L), 89 (R)
Response time	14 ms
Backlight	LED
Touch Type	Projective Capacitive Multi-Touch up to 10 points
Touch Light Transmission	89 %
Touch Controller	USB touch (EETI)

Expansion

Expansion	1 x M.2 Key-B 2242/3042/3052 with SIM card slot, Support SATA3 (BOM option for USB or PCIe for LTE(4/5G), 1 x M.2 Key-E 2230, Support PCIe/USB Wi-Fi/BT module, 1 x 80-pin IET interface

Storage

Storage	1 x 2.5" Drive Bay (7mm HDD Restricted)

External and Internal I/O

USB Port	4 x USB 3.0
COM Port	1 x RS-232/422/485, 1 x RS-232
LAN Port	2 x RJ-45
SATA	1 x SATA III

Audio

Audio Codec	Realtek ALC888S
Speaker Output	2 x 2W

Ethernet

LAN Chipset	1 x Intel® I219LM Gigabit Ethernet PHY, 1 x Intel® I225LM 2.5 Gigabit Ethernet
Ethernet Interface	Intel® I219LM : 10/100/1000 Base-Tx GbE compatible, Intel® I225LM: 10/100/1000/2.5G Base-Tx GbE compatible

Certifications

Certification Information	CE / FCC Class B / VCCI

Software Support

OS Information	Win10 / Win11 / Linux

System Control

LED Indicator	HDD LED, power LED

Display

Graphic Chipset	Intel® Tiger Lake UP3 SoC integrated graphics, supports optional dual display
Spec. & Resolution	HDMI: Max. Resolution 4096x2160 @ 24Hz (optional by IET module)

Power Requirement

DC Input	+12V ~ +24V
DC Input Connector	Lockable DC Jack (default), Optional for phoenix connector
Adapter	Input: 100 ~ 240Vac/ 50 ~ 60Hz, Output: 120W adapter (24V @ 5.0A adapter) AC-DC adapter
ACPI	Single power ATX support S0, S3, S4, S5 and ACPI 3.0 compliant

Mechanical & Environmental

Operating Temperature	-10°C ~ 50°C (14°F ~ 122°F)
Storage Temperature	-20°C ~ 60°C (-4°F ~ 140°F)
Operating Humidity	40°C @ 95% Relative humidity, non-condensing
Dimension (W x L x H)	538.05 x 341.05 x 64mm
Weight	7.3 Kg
Vibration Test	With SSD/M.2 SSD : 3Grms, IEC 60068-2-64, random, 5 ~ 500Hz, 30mins/axis
Shock Test	Operating with SSD/M.2 : MIL-STD-810G, method 516.6, procedure I, functional shock=20G
Drop Test	ISTA 2A, IEC-60068-2-32 Test:Ed
IP Rating	Front IP65, Rear IP41
Mounting Kit	Wall / Stand / VESA 75mm x 75mm, 100mm x 100mm, Panel mount with mounting kits
Power Mode	AT/ATX (ATX is default setting)
System Fan	Fanless
Construction - Front	Die Casting with Cover lens
Construction - Rear	Black Die Casting

Ordering Information

ARC-21W38-57E-B1R, 21.5" 1920x1080 Industrial Touch Panel PC, ErP Design, PCAP Multi Touch(ALC888S) 11th Gen Intel Core i5-1145G7E 1.50 GHz CPU/2GLAN/2COM/4USB/SPK/12~24V input/24V Adapter, Optional IET Module List:, ACC-ARC-USB-01R, 4 x USB 3.0 IET Module for ARC-1535/38, ACC-ARC-AUDIO-01R, HDMI + 5.1 CH audio IET Module for ARC-1535/38, ACC-ARC-MPCIE-02R, HDMI + MPCIE w/SIM IET Module for ARC-1535/38, ACC-ARC-COM-01R, 2 x Isolated RS-232 IET Module for ARC-1535/38, ACC-ARC-COM-02R, 3 x RS-232 IET Module for ARC-1535/38, ACC-ARC-COM-03R, 2 x RS-232 + USB IET Module for ARC-1535/38, ACC-ARC-COM-04R, 2 x RS-232 + LAN IET Module for ARC-1535/38, ACC-ARC-GPIO-01R, 12-bit GPIO + 2-pin CAN bus IET Module for ARC-1535/38, ACC-ARC-OBDII-01R, OBDII - CAN bus IET Module for ARC-1535/38 (OBDII/EOBD for small vehicle), ACC-ARC-OBDII-02R, OBDII - CAN bus IET Module for ARC-1535/38 (J1939J1708 for large vehicle), ACC-ARC-OBDII-03R, OBDII - CAN bus IET Module for ARC-1535/38 (ISO15765-4 for special large vehicle), E1702031833R, USA Power Cord, E1702031000R, EU Power Cord, E1702031834R, Japan Power Cord, E1702031830R, UK Power Cord, E1702031831R, Australia Power Cord

Certifications

FCCCertified

CECertified

UKCACertified

RoHSCompliant