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Product Datasheet

13 May 2026

Intelligent Healthcare · Medical-Panel-PC

HID-2138

Series: HID

Manufactured byAvalue
HID-2138 Front

The Avalue HID-2138 is a 21.5-inch medical panel PC designed for critical healthcare environments. Powered by 11th Gen Intel® Core™ i7/i5/i3/Celeron processors, it offers robust performance for medical imaging and patient monitoring. The Full HD PCAP touchscreen supports glove operation, while the antimicrobial, IP65-rated front panel ensures hygiene and durability. With multiple I/O ports, including USB Type-C, dual LAN, and optional features like NFC, webcam, and barcode scanner, the HID-2138 is a versatile solution for modern healthcare settings.

Key Features

  • 21.5" FHD display with PCAP multi-touch
  • Ultra-slim design
  • Low profile PCIe expansion
  • Front panel IP65
  • Optional NFC/webcam/barcode/handset/WIFI

Technical Specifications

System Information

SBCHID-2138 mother board
Processor11th Generation Intel® Core™ i7/i5/i3/Celeron Processor
System MemoryTwo 260-pin DDR4 3200 MHz SO-DIMM socket, supports up to 64GB max
I/O ChipsetIT8528E
Watchdog TimerH/W Reset, 1sec. – 65535sec./min.1sec. or 1min. step
H/W Status MonitorCPU temperature monitoring, System temperature monitoring, VCORE voltage monitoring, VIN voltage monitoring
TPMOnboard NuvoTon NPCT754AABYX support TPM 2.0
Platform Controller HubIntegrated in processor (SOC)
OtherDual LED reading light bar, I/O cover, Optional handset & 1D barcode scanner

Expansion

Expansion1 x Low profile PCIe, 1 x M.2 for 4G/5G

Storage

M.21 x M.2 storage

Audio

Audio CodecRealtek ALC888S
Speaker Output2 x 2W

Ethernet

LAN Chipset1 x Intel® I219LM 1 x Intel® I225LM or I226LM
Ethernet Interface10/100/1000/2500 Base-Tx GbE compatible

Power Requirement

DC Input+19V
DC Input Connector+Lockable DC Jack
Power ModeAT/ATX (ATX is default setting)

Software Support

OSWin 10/11 Linux

Certification

Certification InformationCE : IEC/EN60601-1-2, FCC : Part 15 class B, UL60601-1

External I/O

USB Port2 x USB 2.0, USB Type C x 2 (Output for USB 3.1: 5V/ 3A , 15W, Display Input for PD 3.0 15V)
LAN Port2 x RJ-45

Panel

LCD Size21.5"
Resolution1920 x 1080
Pixel pitch0.24795 (H) x 0.24795 (V)
Luminance250 cd/m2
Display TypeFull HD
Contrast ratio1000
Viewing angle89(U), 89(D), 89(L), 89(R)
Response time22 ms
BacklightLED
Touch TypeProjective capacitive multi-touch up to 10 points
Touch Light Transmission86%
Touch ControllerUSB touch (EETI EXC3188)

I/O

SATA1X SATAIII
COM Port1 (optional)

Mechanical & Environmental

Operating Temp.0°C ~ 40°C (32°F ~ 104°F)
Storage Temp.-30°C ~ 70°C (-22°F ~ 158°F)
Operating Humidity0% ~ 90% relative humidity, non-condensing
Weight4.5 Kg
VESA75x75, 100x100 mm
Vibration TestWith SSD/mSATA: 1.5Grms, IEC 60068-2-64, random, 5 ~ 500Hz, 30min/axis
Shock TestWith CF/SSD : 10Grms, IEC 60068-2-27, half sine, 11ms
ColorWhite
IP RatingFront IP65
Dimension (W x L x H)539.6 x 342.6 x 45.2 mm
System FanFanless
Construction - FrontWhite plastic
Construction - RearWhite plastic
FanlessYes
FinishingAnti-microbial

Component

AdapterMedical grade, Input: 100~240 Vac/50~60Hz;, Output: 90W adapter (19V/4.74A adapter)

Packing List

Packing List1 x HID-2138 Medical panel PC, 1 x Medical power adapter

Ordering Information

Ordering InformationHID-2138-118-A1R, 21.5” Tiger Lake Medical Multi-Touch Panel PC,, Intel Core i7-1185G7E/8GB Memory/256GB M.2/NFC/2USB/2TypeC/ 2LAN/SPK/LED reading light/19V Medical Adapter, HID-2138-114-A1R, 21.5” Tiger Lake Medical Multi-Touch Panel PC,, Intel Core i5-1145G7E/8GB Memory/256GB M.2/NFC/2USB/2TypeC/ 2LAN/SPK/LED reading light/19V Medical Adapter, HID-2138-111-A1R, 21.5” Tiger Lake Medical Multi-Touch Panel PC,, Intel Core i3-1115G4E/8GB Memory/256GB M.2/NFC/2USB/2TypeC/ 2LAN/SPK/LED reading light/19V Medical Adapter, RCC-HID-WIFI-01R, WIFI Dongle for HID-2138, SparkLan WUBT-239ACN(BT)_MU WIFI Dongle, RCC-HID-BCSCAN-01R, Barcode Scanner Kit for HID Series, ACC-NBCAM-08R, Camera for HID-2138, RCC-HID-PCIE-01R, PCIe USB3.0 2 Port for HID-2138, RCC-HID-PCIE-02R, PCIE 2 CH 1080P60 HDMI Capture Card for HID-2138, Power Cord:, EU E170203183DR, US E1702031835R, JP E170203183BR, UK E170P060370R, AU E170P060392R

Certifications

FCCCertified
CECertified
UKCACertified
RoHSCompliant

Authorised distributor — India

TSL Automation Solutions

Mumbai, India

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© 2026 TSL Automation Solutions. Specifications subject to change without notice. This datasheet was generated from manufacturer-supplied technical data.