ARC-21W00
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ARC-21W00
*Price on request. Contact us for a quote.
Manufacturer: Avalue
- 21.5" Full HD LCD with projective capacitive multi touch
- HDMI, display port, VGA input, line in
- Rugged design for vibration and shock protection
- Fanless operation -10 ~ 50°C
- Default with +12V DC in power input
- Front panel IP65 protection
- Default with panel mounting kits
- Option for Bi-Direction WIFI-6 interactive module for USB signal and image
The Avalue ARC-21W00 is a 21.5" industrial display designed for demanding environments. It features a full HD resolution, a projected capacitive (PCAP) multi-touch screen, and a durable design with IP65 front panel protection. The display offers versatile connectivity options, including HDMI, VGA, and DisplayPort, making it suitable for various industrial applications where robust and reliable display performance is required.
Other
OSD key at rear cover
LCD Size
21.5", 16:9
Display Type
Full HD
Resolution
1920 x 1080
Pixel pitch
0.24795mm(H) x 0.24795mm(V)
Luminance
250 cd/m2
Contrast ratio
3000
Viewing angle
89 (U), 89 (D), 89 (L), 89 (R)
Response time
25 ms
Backlight
LED
Touch Type
Projective capacitive multi-touch supports up to 10 points
Touch Light Transmission
86%
Expansion
Option for Bi-Direction WIFI-6 interactive module for USB signal and image
USB
USB type B connector for touch function
HDMI
1x HDMI 1.4a (HDCP 1.3)
VGA
1x 15 PIN D-SUB VGA connector
Display Port
1x Display Port 1.2 (HDCP 1.3)
Audio Interface
1x Line in
Speaker Output
2 x 5W
Certification Information
CE/ FCC Class A
Adapter
Input: 100 ~ 240Vac/ 50 ~ 60Hz
Output: 60W adapter (12V @ 5A adapter) AC-DC adapter
Operating Temperature
-10°C ~ 50°C
Storage Temperature
-20°C ~ 60°C
Operating Humidity
40°C @ 95% Relative humidity, non-condensing
Weight
5.9 Kg
Dimension (W x L x H)
538.05 x 341.05 x 71 mm
Vibration Test
1.5Grms, IEC 60068-2-64, random, 5 ~ 500Hz, 1hr/axis
Shock Test
MIL-STD-810G, method 516.6, procedure I, functional shock=20G
IP Rating
Front panel IP65
Mounting Kit
Wall / Stand / VESA 75mm x 75mm, 100mm x 100mm
Panel mount with mounting kits
Power Requirement
+12V DC in
(Option for +9V ~ +36V, wide voltage input)
System Fan
Fanless
Construction - Front
Die casting with cover lens
Construction - Rear
Metal
Ordering Information
ARC-21W00-CP-A1R
21.5" PCAP Multi-Touch Rugged Industrial Monitor
DP/HDMI/VGA/Line out/SPK/OSD key/12V Power adapter
E1702031833R
USA Power Cord
E1702031000R
EU Power Cord
E1702031834R
Japan Power Cord
E1702031830R
UK Power Cord
E1702031831R
Australia Power Cord
Frequently Asked Questions
An Industrial Display is a rugged, durable monitor designed for use in harsh manufacturing, automation, and industrial environments. These displays feature robust construction, high brightness for visibility in varied lighting conditions, wide operating temperature ranges, and protection against dust and moisture (often IP65-rated). They typically offer multiple mounting options and advanced touchscreen capabilities for operator interface applications.
Industrial Displays offer better durability with reinforced housings, higher brightness (300-600 cd/m² vs 200-250 cd/m² for consumer displays), IP-rated protection against dust and water, wider operating temperature ranges, longer product lifecycles, specialized mounting options, increased shock/vibration resistance, and industrial-grade components designed for 24/7 operation in demanding environments.
Open frame displays (OFM series) feature a slim profile with mounting brackets around the edges for integration into custom enclosures, kiosks, or control panels. Fully enclosed displays (ARC series) come in complete housings with IP65 front panel protection ready for standalone use. Open frame models offer more installation flexibility and customization, while enclosed models provide immediate environmental protection without custom integration.
Industrial Displays typically offer multiple video inputs including HDMI, DisplayPort, and VGA to support various legacy and modern systems. They include USB connections for touchscreen functionality, audio inputs for built-in speakers, and occasionally serial ports for industrial control systems. These multiple input options ensure compatibility with both new and legacy industrial computing equipment.
Industrial Displays primarily use Projected Capacitive (PCAP) multi-touch technology, which offers excellent optical clarity, durability, and support for multi-touch gestures. Some applications may still use resistive technology, particularly when gloved operation is required. PCAP has become the standard for most modern industrial applications due to its responsiveness, longevity, and compatibility with modern operating systems.
The ARC-21W00 features a 21.5" Full HD (1920x1080) display with projected capacitive multi-touch supporting up to 10 touch points, 250 cd/m² brightness, wide viewing angles, IP65-rated front panel protection, multiple inputs (HDMI, DisplayPort, VGA), integrated 2x5W speakers, fanless design, and rugged construction designed for industrial environments. It operates in temperatures from -10°C to 50°C and includes versatile mounting options.
The ARC-21W00 offers comprehensive connectivity with HDMI 1.4a with HDCP 1.3 support, DisplayPort 1.2 with HDCP 1.3 support, 15-pin D-SUB VGA connector, USB Type-B for touch functionality, line-in audio port, and integrated speakers. This versatility ensures compatibility with various industrial computing systems, both modern and legacy.
The ARC-21W00 supports multiple mounting options including wall mounting, stand mounting, VESA mounting (compatible with both 75mm x 75mm and 100mm x 100mm patterns), and panel mounting with included mounting kits. This flexibility allows the display to be integrated into various industrial environments, whether mounted on walls, control cabinets, arms, or stands.
IP65 protection is an international standard indicating that a device is completely protected against dust (first digit '6') and protected against low-pressure water jets from any direction (second digit '5'). For industrial displays, this rating is crucial as it ensures the front panel can withstand harsh factory environments with airborne particulates, occasional water spray during cleaning procedures, and humidity without damage to sensitive electronic components, extending the display's operational life.
Display brightness, measured in candelas per square meter (cd/m²) or nits, is critical in industrial environments because factories, control rooms, and field installations often have bright ambient lighting or direct sunlight that can wash out standard displays. Industrial displays typically offer 300-600 cd/m² brightness (compared to 200-250 cd/m² for consumer displays) ensuring visibility in well-lit environments, reducing operator eye strain, and maintaining readability at various viewing angles.
Industrial displays handle vibration and shock through reinforced chassis construction, component selection rated for industrial environments, secure mounting of internal components to prevent disconnection, specialized display bonding techniques, shock-absorbing design features, and rigorous testing to standards like MIL-STD-810G for shock (typically 20G) and IEC 60068-2-64 for vibration (typically 1.5Grms). These measures ensure reliable operation in environments with machinery vibration or occasional impacts.
Projected Capacitive (PCAP) touch technology uses a grid of micro-fine wires embedded in a glass layer to detect touches through electrical capacitance changes. It's preferred for industrial applications because it offers excellent durability with a scratch-resistant surface, superior optical clarity (typically 85-90% light transmission), multi-touch capability supporting gestures, operation with thin gloves, immunity to surface contaminants, and long operational lifespan without the calibration drift common in older touch technologies.
Wide operating temperature ranges (typically -10°C to 50°C or wider) benefit industrial display installations by enabling deployment in non-climate-controlled environments like factory floors, outdoor kiosks, cold storage facilities, loading docks, or hot production areas. This eliminates the need for costly environmental control systems, ensures consistent performance during seasonal temperature variations, prevents component failure in extreme conditions, and reduces system downtime in critical industrial applications.
ARC series displays support multiple mounting options including: panel mounting using the included mounting kits for integration into cabinets or walls; VESA mounting with both 75mm x 75mm and 100mm x 100mm patterns for attachment to standard arms, stands, or brackets; wall mounting for fixed installations; and optional stand mounting for desktop use. These versatile options ensure compatibility with virtually any industrial installation requirement while maintaining proper protection and stability.
When planning power for industrial displays, consider: the required voltage (typically 12V DC standard with optional 9-36V DC for industrial environments); power consumption needs including inrush current; appropriate cable gauge for longer runs to prevent voltage drop; clean power source free from spikes or surges that could damage the display; accessibility of power connections for maintenance; compliance with local electrical codes; possible need for backup power in critical applications; and appropriate cable management to prevent accidental disconnection.
For industrial display installations, cables should be managed by: using appropriate strain relief to prevent tension on connectors; implementing proper cable routing through conduit or cable trays to protect from physical damage; maintaining minimum bend radius specifications to prevent internal conductor damage; separating signal cables from power cables to reduce electromagnetic interference; securing cables at regular intervals to prevent vibration damage; using cable labels for easy identification during maintenance; and ensuring sufficient service loop for future adjustments while avoiding excess cable that could collect debris.
Key considerations for panel mounting cutouts include precise dimensional accuracy following the manufacturer's specifications (typically with only 1-2mm tolerance), appropriate material thickness of the mounting panel to support the display weight, sufficient clearance behind and around the panel for cables and ventilation, proper sealing to maintain environmental ratings, accessibility for maintenance, and the use of all mounting points with appropriate torque on fasteners to prevent display distortion that could affect touch calibration or introduce stress points.
To resolve touch calibration or responsiveness issues: verify the USB touch cable is properly connected; install correct and updated touch drivers for your operating system; run the calibration utility provided by the OS or manufacturer; check for sources of electrical interference near the display; ensure the display isn't exposed to direct bright light that can interfere with some touch technologies; verify no physical pressure is distorting the screen; and test different USB ports or cables to eliminate connection problems. For persistent issues, contact technical support.
If your display shows no image or incorrect colors: verify power supply is connected and within specification (typically 12V DC); check that video cables are securely connected at both display and source; confirm the video source is outputting a compatible resolution and refresh rate; cycle through input sources using the OSD menu to ensure the correct input is selected; check for physical damage to cables or connectors; adjust brightness and contrast settings; and try an alternative video source to determine if the issue is with the display or the source device.
To address condensation or moisture issues: never power on a display showing visible condensation; allow sufficient time for the display to reach room temperature before powering on if moved from a cold to warm environment; consider installing in a climate-controlled enclosure if repeatedly experiencing condensation; ensure proper sealing when panel mounting to maintain IP ratings; use appropriate cable glands or connectors that maintain environmental protection; implement a preventive maintenance schedule to check seals and gaskets; and in extreme environments, consider display models with wider temperature specifications or integrated heaters.
If OSD controls aren't working: check if the OSD is locked (many industrial displays have a key combination to lock/unlock the OSD); verify the control buttons aren't physically damaged or obstructed if mounted in a panel; ensure power is stable and within specifications as fluctuating power can affect microcontroller functionality; disconnect and reconnect power to reset the controller; check if the display is in a special mode that disables OSD functions; and as a last resort, perform a factory reset according to the user manual, noting this will revert all settings to defaults.