What display specifications does the ARC-1738-C offer?

The ARC-1738-C features a 17" SXGA display with 1280x1024 resolution, 250 cd/m² brightness, 1000:1 contrast ratio, and 80°/80°/85°/85° viewing angles. The display includes a projective capacitive multi-touch screen supporting up to 10 touch points with 89% light transmission, controlled by an ILLITEK ICI2510P touch controller for responsive interaction in industrial environments.

What is an Industrial Panel PC?

An Industrial Panel PC is a robust computing device designed for industrial environments, featuring a touchscreen display integrated with a computer. These systems are built to withstand harsh conditions including dust, moisture, temperature extremes, and vibration, while providing reliable operation for factory automation, control systems, and HMI applications.

What makes a Panel PC 'industrial grade'?

Industrial grade Panel PCs feature rugged construction with IP65/IP66 front panel protection, extended temperature operation, shock and vibration resistance, fanless cooling for reliability, wide voltage input tolerance, and long product lifecycles designed for 24/7 operation in challenging environments.

What is the difference between a Panel PC and an HMI?

While both provide operator interface functionality, a Panel PC is a full-featured computer running a standard operating system (Windows, Linux) that can host any software application. An HMI is typically a simpler device with an embedded operating system designed specifically for machine/process control with limited functionality beyond its control software.

What mounting options are available for Panel PCs?

Panel PCs typically offer multiple mounting options including panel mount (cutout installation in cabinets/enclosures), VESA mount (standard bracket mounting to walls or arms), and sometimes desktop stands. Some specialized models may offer additional mounting options for specific industries.

What operating systems are supported on industrial Panel PCs?

Most industrial Panel PCs support Windows 10 IoT Enterprise, Windows 11 Pro, and various Linux distributions like Ubuntu. The specific OS support depends on the hardware configuration, with some models offering pre-installed options or being compatible with multiple operating systems.

What is IP65/IP66 protection and why is it important?

IP65/IP66 protection ratings indicate dust-tight (6) protection and resistance to water jets (5/6). This is essential for industrial Panel PCs that may be exposed to harsh factory environments with dust, splashes, or washdown procedures, ensuring reliable operation and longevity in challenging conditions.

Why are fanless designs important in industrial Panel PCs?

Fanless designs eliminate moving parts that could fail, prevent dust and contaminant ingress through ventilation openings, reduce maintenance requirements, increase reliability in high-vibration environments, and allow sealed enclosures for protection against harsh industrial conditions.

What is PCAP multi-touch technology?

PCAP (Projected Capacitive) multi-touch technology allows multiple simultaneous touch points on the screen, enabling intuitive gestures like pinch-to-zoom. It offers better optical clarity than resistive touchscreens, with a durable glass surface resistant to scratches, though it requires bare finger or special stylus operation.

What is a watchdog timer and why is it important?

A watchdog timer is a hardware-based timer that triggers a system reset if the software becomes unresponsive. This is crucial for industrial systems requiring high reliability and 24/7 operation, as it automatically recovers from software crashes or freezes without human intervention.

What does wide voltage input range mean for Panel PCs?

A wide voltage input range (typically 9-36VDC) allows Panel PCs to operate reliably in industrial environments with fluctuating power conditions. This provides flexibility in power source options and protection against voltage spikes and drops common in factory settings.

What is TPM and why is it included in industrial Panel PCs?

TPM (Trusted Platform Module) is a security chip that provides hardware-based encryption capabilities and secure storage for authentication credentials. In industrial settings, it helps protect sensitive data, secure communication channels, and ensure the integrity of control systems against unauthorized access.

How are Panel PCs typically mounted in industrial environments?

Panel PCs are typically installed using panel mount (where the unit is fitted into a cutout in a control cabinet with mounting clips or screws), VESA mount (attached to arms or wall mounts using standardized mounting patterns), or sometimes with custom mounting solutions for specific applications.

What cutout dimensions are needed for panel mounting?

Cutout dimensions vary by model and screen size. It's essential to refer to the specific Panel PC's installation guide for precise measurements. Most manufacturers provide detailed dimensional drawings showing the exact cutout size and mounting hole positions required.

What environmental conditions should be considered when installing Panel PCs?

Consider operating temperature range, humidity levels, exposure to dust or liquids, vibration/shock conditions, available power supply stability, electromagnetic interference sources, and ambient light conditions that might affect screen visibility when installing Panel PCs.

Do Panel PCs require additional cooling?

Most industrial Panel PCs are designed with fanless cooling systems that dissipate heat through the chassis. While they typically don't require additional cooling, it's important to ensure adequate air circulation around the unit and to avoid installing them in locations that exceed their specified operating temperature range.

What power supply requirements should be considered for Panel PCs?

Consider voltage requirements (typically 9-36VDC), current/power consumption specifications, power supply stability, surge protection needs, and whether battery backup or uninterruptible power supply (UPS) is necessary for critical applications to prevent data loss during power interruptions.

What should I do if the touchscreen becomes unresponsive?

First, try restarting the Panel PC. If the issue persists, check if the touch driver is installed and functioning properly, verify the touchscreen cable connection, ensure the operating environment is within specifications (especially for capacitive screens in high humidity), and check for physical damage to the screen surface.

How can I resolve overheating issues with fanless Panel PCs?

To address overheating: ensure the Panel PC is installed with adequate clearance for passive cooling, check that the ambient temperature is within specified operating range, clean dust buildup on cooling fins/chassis, verify that CPU-intensive applications aren't causing excessive load, and consider adding external cooling to the enclosure if necessary.

What causes Panel PCs to restart unexpectedly?

Unexpected restarts can be caused by unstable power supply, overheating, hardware failures, software issues, or watchdog timer activations due to system hangs. Check power stability, environmental conditions, system logs for error messages, and consider disabling the watchdog timer temporarily for diagnostic purposes.

How can I improve the visibility of the Panel PC screen in bright environments?

To improve visibility in bright environments, adjust the screen brightness to maximum, install an anti-glare shield or hood, position the Panel PC to avoid direct light sources, consider a higher-brightness model (500+ cd/m²) for new installations, or apply an anti-reflective film designed for industrial displays.

What should I do if Windows fails to boot on my Panel PC?

If Windows fails to boot, try booting in Safe Mode, use System Restore to revert to a working state, run startup repair from recovery options, check for hardware issues (particularly storage drives), verify BIOS/UEFI settings are correct, or restore from a system image backup if available.

ARC-1738-C1

Data Sheet

*Price on request. Contact us for a quote.

Manufacturer: Avalue

17” Advanced Rugged Panel PC
10 points multiple PCAP touch
11th Generation Intel® Core™ i3/i5 Processors
2 x 260-pin DDR4 3200 MHz SO-DIMM socket, supports up to 64GB max
2 x LAN, 4 x USB3.2 Gen2
3 x USB2.0 (optional)
1 x RS232/422/ 485, 2 x RS232(default)
3 x RS232/GPIO/USB2.0 (optional)
Wi-Fi & BT (optional)
Front panel IP65
TPM 2.0

Product Description

The Avalue ARC-1738-C is a 17" industrial touch panel PC powered by 11th Generation Intel® Core™ i3/i5/i7 processors. It features a fanless design, projected capacitive multi-touch screen, dual Gigabit LAN, and multiple USB and COM ports.

The panel is IP65 front and IP41 rear rated for durability, and supports Wi-Fi, Bluetooth, 4G, and 5G connectivity. It's suitable for harsh environments with flexible mounting options and a wide operating temperature range.

Technical Specifications

System Information

Processor

11th Generation Intel® Core™ i3/i5/i7 Processors

Intel® Core™ i3-1115G4E Processor, 6M Cache, up to 3.00 GHz

Intel® Core™ i5-1145G7E Processor, 8M Cache, up to 2.60 GHz

Intel® Core™ i7-1185G7E Processor, 12M Cache, up to 2.80 GHz

System Memory

2 x 260-pin DDR4 3200 MHz SO-DIMM socket, supports up to 64GB max

SBC

EMX-TGLC

CPU Cooler (Type)

Fanless heatsink

TPM

Onboard NuvoTon NPCT754AABYX support TPM 2.0

Other

AUX-089 (SIM card expansion card)

Panel

LCD Size

17", 4:3

LCD Panel

AUO M170ETN01.1，17“ 1280*1024 250 nits

Display Type

SXGA

Resolution

1280 x 1024

Pixel pitch

0.264mm(H) x 0.264mm(V)

Luminance

250 cd/m2

Contrast ratio

1000

Viewing angle

80 (U), 80 (D), 85 (L), 85 (R)

Response time

5 ms

Backlight

TFT-LCD

Touch Type

Projective Capacitive Multi-Touch up to 10 points

Touch Light Transmission

89 %

Touch Controller

ILLITEK ICI2510P

Expansion

1 x M.2 Key B 3042/3052/2242/2260/2280 support 1xPCIEx1/SATA/USB3.0/USB2.0 with 1 x SIM card slot, support WWAN+GNSS

1 x M.2 Key E 2230 support WiFi module and CNVi (1 x PCI-e x1 & USB 2.0 signal)

Storage

M.2 type B 3042/3052/2242/2260/2280 SSD (SATA/NVMe)

Other Storage Device

Reserve space for future1 x 2.5 drive Bay design

External and Internal I/O

USB Port

4 x USB3.1 Gen2

3 x USB 2.0 (optional)

*1 x USB2.0 for option shared the same port with COM

COM Port

1 x RS232/422/485(default)

2 x RS232

3 x RS232/GPIO/USB 2.0 (optional)

LAN Port

2 x RJ-45

Display Port

2 x DP++： 1920 x 1080@60 Hz

Antenna

6 x Antenna mounting with dust cover

2x for WIFI/BT

4x for 4G/5G

Audio

Audio Codec

Realtek ALC897 co-lay ALC888S HD audio decoding controller (default ALC897)

Speaker Output

2 x 5W

Ethernet

LAN Chipset

1 x Intel® I219LM Gigabit Ethernet PHY (LAN1)

1 x Intel® I226LM 2.5 Gigabit Ethernet (LAN2)

Ethernet Interface

Intel® I219LM : 10/100/1000 Base-Tx GbE compatible

Intel® I225LM: 10/100/1000/2.5G Base-Tx GbE compatible

Certifications

Certification Information

CE / FCC Class A / CCC

Software Support

OS Information

Win10 / Win11 / Linux

System Control

LED Indicator

HDD LED, power LED

Data Communication

WLAN

IEEE802.11 ac/a/b/g/n 2.4 GHz, 5 GHz (optional)

Bluetooth

BT5.1 (optional)

Power Requirement

DC Input

+12V ~ +24V

DC Input Connector

Lockable DC Jack (default)

Optional for phoenix connector

Adapter

Input: 100 ~ 240Vac/ 50 ~ 60Hz

Output: 120W adapter (24V @ 5.0A adapter) AC-DC adapter

ACPI

Single power ATX support S0, S3, S4, S5 and ACPI 3.0 compliant

Mechanical & Environmental

Operating Temperature

0°C ~ 50°C (32°F ~ 122°F)

Storage Temperature

-20°C ~ 60°C (-4°F ~ 140°F)

Operating Humidity

40°C @ 95% Relative humidity, non-condensing

Dimension (W x L x H)

392.7 x 325.3 x 71.65mm

Weight

5.6 Kg

Drop Test

ISTA 2A, IEC-60068-2-32 Test:Ed

Mounting Kit

Wall / Stand / VESA 75mm x 75mm, 100mm x 100mm

Panel mount with mounting kits

Power Mode

AT/ATX (ATX is default setting)

System Fan

Fanless

Construction - Front

Die Casting with Cover lens

Ordering Information

ARC-1738-3G4-C1R

ARC-1738 w/i3-1115G4/3COM/4USB/2LAN/2DP/Barebone, w/o Memory/storage/Kit

ARC-1738-5G7-C1R

ARC-1738 w/i5-1135G7/3COM/4USB/2LAN/2DP/Barebone, w/o Memory/storage/Kit

C971XAR38C1000R

Intel AX210 WIFI6 M.2 2230 A-Key kit

C971XAR38C1001R

Intel8265NGW M.2 2230 NGFF BT4.2 kit

C971XAR38C1002R

Wifi 802.11 ac/a/b/g/n,2T2R, BT5.1 kit

C971XAR38C1003R

4G LTE Module, SIM7600G-H-M2, SIMCOM

C971XAR38C1004R

SIMCOM, SIM8202G(USB3.0

C971XAR38C1005R

COM Kit for ARC-1738-C1

C971XAR38C1006R

USB Kit for ARC-1738-C1

C971XAR38C1007R

GPIO Kit for ARC-1738-C1

C170P060040R

US Power Cord SM001/3P+SM006/3P 1.83M

C170P060050R

EU Power Cord SH005/3P+SH006/3P 1.83M

C170P060060R

JP Power Cord SH001/3P+SH006/3P 1.83M

C170P060070R

UK Power Cord YP61A/3P+YC12/3P 1.83M

C170P060080R

AU Power Cord SH051/3P+SH006/3P 1.83M

What is ARC-1738-C1?

The ARC-1738-C1 is a panel pc / monitor / mobile manufactured by Avalue, designed specifically for industrial-panel-pc applications. The Avalue ARC-1738-C is a 17" industrial touch panel PC powered by 11th Generation Intel® Core™ i3/i5/i7 processors. It features a fanless design, projected capacitive multi-touch screen, dual Gigabit LAN, and multiple USB and COM ports. The panel is IP65 front and IP41 rear rated for durability, and supports Wi-Fi, Bluetooth, 4G, and 5G connectivity. It's suitable for harsh environments with flexible mounting options and a wide operating temperature range.

Key Features & Benefits

17” Advanced Rugged Panel PC
10 points multiple PCAP touch
11th Generation Intel® Core™ i3/i5 Processors
2 x 260-pin DDR4 3200 MHz SO-DIMM socket, supports up to 64GB max
2 x LAN, 4 x USB3.2 Gen2
3 x USB2.0 (optional)
1 x RS232/422/ 485, 2 x RS232(default)
3 x RS232/GPIO/USB2.0 (optional)
Wi-Fi & BT (optional)
Front panel IP65
TPM 2.0

Applications & Use Cases

The ARC-1738-C1 is ideal for various industrial automation applications:

Harsh environments with flexible mounting options and a wide operating temperature range
Harsh industrial environments requiring dust and water protection
Rugged industrial applications with high durability requirements
Wireless connectivity and remote monitoring applications
High-performance computing and data processing tasks
Networked industrial systems and data communication
Interactive control interfaces and operator panels
Peripheral device connectivity and data transfer

Frequently Asked Questions

The ARC-1738-C features a 17" industrial touch panel PC with SXGA resolution (1280x1024), powered by 11th Generation Intel® Core™ i3/i5/i7 processors, up to 64GB DDR4 memory, projected capacitive multi-touch up to 10 points, dual Gigabit LAN, multiple USB and COM ports, fanless design, and IP65 front panel protection. It also supports optional Wi-Fi, Bluetooth, 4G, and 5G connectivity, making it versatile for various industrial applications.

The ARC-1738-C offers comprehensive connectivity with 4 USB 3.2 Gen2 ports, 3 COM ports (1 RS-232/422/485 and 2 RS-232 by default), optional additional ports (3 RS-232/GPIO/USB2.0), dual Gigabit LAN interfaces, expansion via M.2 slots, and support for wireless options including Wi-Fi, Bluetooth, 4G, and 5G. This extensive I/O capability makes it suitable for integration with diverse industrial equipment and systems.

The ARC-1738-C features a robust industrial design with IP65 front panel protection and IP41 rear enclosure. It supports various mounting options including panel mount, VESA mount, and desktop stand configurations. The unit operates in a wide temperature range of -10°C to 50°C and can withstand vibration and shock in industrial environments, making it suitable for deployment in harsh manufacturing conditions.

Product Features

Product Description

Technical Specifications

System Information

Processor

System Memory

SBC

CPU Cooler (Type)

TPM

Other

Panel

LCD Size

LCD Panel

Display Type

Resolution

Pixel pitch

Luminance

Contrast ratio

Viewing angle

Response time

Backlight

Touch Type

Touch Light Transmission

Touch Controller

Expansion

Expansion

Storage

Storage

Other Storage Device

External and Internal I/O

USB Port

COM Port

LAN Port

Display Port

Antenna

Audio

Audio Codec

Speaker Output

Ethernet

LAN Chipset

Ethernet Interface

Certifications

Certification Information

Software Support

OS Information

System Control

LED Indicator

Data Communication

WLAN

Bluetooth

Power Requirement

DC Input

DC Input Connector

Adapter

ACPI

Mechanical & Environmental

Operating Temperature

Storage Temperature

Operating Humidity

Dimension (W x L x H)

Weight

Drop Test

Mounting Kit

Power Mode

System Fan

Construction - Front

Ordering Information

Ordering Information

What is ARC-1738-C1?

Key Features & Benefits

Applications & Use Cases

Frequently Asked Questions