Question 1

What are the key features of the HID-2334?

Accepted Answer

23.8-inch Full HD PCAP touchscreen, 7th Gen Intel® Core™ i5 processor, antimicrobial IP65 front, optional hot-swappable batteries, NFC, barcode scanner, and 5MP camera.

Question 2

What medical applications is the HID-2334 suitable for?

Accepted Answer

Mobile medical carts, point-of-care, patient monitoring, and diagnostics.

Question 3

What are the mounting options?

Accepted Answer

VESA 75x75 and 100x100, compatible with medical stands and wall mounts.

Question 4

What certifications does it meet?

Accepted Answer

CE, FCC, UL60601-1, CB for medical safety and EMC compliance.

Question 5

What is the power supply and consumption?

Accepted Answer

Medical adapter, 24V DC input, 120W output.

Question 6

What are medical panel PCs and their typical applications?

Accepted Answer

Medical panel PCs are all-in-one computers designed for clinical environments, used for patient monitoring, diagnostics, nurse stations, and medical imaging.

Question 7

What certifications should a medical panel PC have?

Accepted Answer

Look for certifications such as UL60601-1, IEC/EN60601-1-2, CE, FCC, and DIN 6868-157 for medical safety and imaging standards.

Question 8

What is the benefit of antimicrobial housing?

Accepted Answer

Antimicrobial housing reduces the risk of infection and supports hygiene in clinical environments.

Question 9

What processors are available in medical panel PCs?

Accepted Answer

Options range from Intel® Core™ i3/i5/i7 (6th to 13th Gen) and Alder Lake-N, depending on the model.

Question 10

What display sizes and resolutions are available?

Accepted Answer

Display sizes range from 13.3-inch to 24-inch, with Full HD (1920x1080) or higher resolutions.

Question 11

What input/output interfaces are supported?

Accepted Answer

Most models support USB, LAN, COM, HDMI, DisplayPort, and some offer Type-C, NFC, and Wi-Fi options.

Question 12

How do I install a medical panel PC in a healthcare environment?

Accepted Answer

Follow manufacturer guidelines for VESA mounting, ensure secure power and data connections, and maintain proper ventilation.

Question 13

How do I connect input devices and peripherals?

Accepted Answer

Use the available USB, LAN, and COM ports, and ensure all connections are secure and compatible with medical standards.

Question 14

What should I do if the panel PC does not power on?

Accepted Answer

Check the power adapter, cable connections, and power switch. Test with a known-good power source.

Question 15

How can I resolve touchscreen or display issues?

Accepted Answer

Verify input signal, cable quality, and monitor settings. Calibrate the touchscreen if needed and refer to the product manual.

Question 16

What steps should I take if there are connectivity problems?

Accepted Answer

Check cable connections, update drivers, verify input selection, and test with alternate cables or ports.

Frequently Asked Questions